Greenfield - Inside Sales admin

The chosen candidate will be part of a dynamic team in the fast-paced industry of sales.

Responsibilities:

• Develop new sales leads through phone, fax and email inquiries.
• Research and identify potential new accounts using our internal tools and subscriptions.
• Prepare and manage sales orders and quotations.
• Maintain and update customer information via our CRM system for future follow-up.
• Build and nurture customer relationships by providing technical information, explanations and suggesting related and new items.
• Respond swiftly and courteously to customer inquiries and requests.
• Identify areas for improvement to enhance customer satisfaction and repeat business.
• Support our outside sales reps across the US.
• Utilize software such as MS Office, Sage, Hubspot, and MS Teams for effective communication and management.
• Adhere to a hybrid work model after the completion of training. • Proficiency in B2B Sales
• Experience in Business sales
• Proficiency in Direct Sales
• Experience in Inbound Sales
• Excellent verbal and written communication skills
• Ability to build and maintain professional relationships with clients
• Proficient in Microsoft Office Suite
• Strong organizational skills and ability to manage multiple tasks simultaneously
• Ability to work effectively in a team
• Strong problem-solving skills and ability to make decisions under pressure
• Willingness to continually learn and adapt in a fast-paced environment
• Proven track record of meeting or exceeding sales targets
• Ability to handle confidential information with discretion
• Strong customer service skills.