[ref. r0297004] Front Desk Coordinator

We are offering a long term contract employment opportunity for a Front Desk Coordinator in the property management sector, based in Long Beach, California. This role involves a variety of duties, including phone operations, customer service, and maintenance management.

• Manage phone coverage, routing calls to the correct departments and handling high volumes of phone traffic
• Process rent payments, ensuring accuracy and efficiency
• Provide top-notch customer service, assisting clients and residents both over the phone and in person
• Handle maintenance requests, from creation and processing of work orders to scheduling
• Perform data entry tasks, updating rental sheets and organizing reports
• Assist various departments with miscellaneous tasks as needed
• Comply with all applicable regulatory standards within the property management industry
• Maintain strong client and tenant relationships, addressing emergencies and inquiries promptly
• Keep the front desk area clean and organized to ensure an efficient working environment
• Carry out basic office duties, such as filing, mailing, and receipt writing. • Candidate must have a minimum of 1 year of experience in a similar role or relevant field.
• Strong proficiency in managing phone lines and phone operations is required.
• Experience with customer invoices is essential.
• Possesses strong data entry skills.
• Familiarity with maintenance applications is necessary.
• Prior experience in maintenance management is a must.
• Excellent communication and interpersonal skills are required.
• Ability to handle multiple tasks and prioritize work efficiently.
• High attention to detail and organizational skills.
• Must possess a proactive and positive attitude towards work.
• Knowledge of basic computer software like Microsoft Office Suite is necessary.