Behavioral Health Intake Tech-Non-Licensed - Emergency - Peoria

Provide a safe environment for patients, visitors and staff in the Behavioral Health service line and to assist in providing direct patient care to individuals with behavioral/emotional/mental health problems as delegated by the nurse and/or physician.

Basic Life Support (BLS) within 30 days - American Heart Association (AHA); Crisis Prevention Institute (CPI) Training within 3 months - Crisis Prevention Institute (CPI)

Education: H.S. Diploma/GED

Other Knowledge/Skills: Behavioral health

Under the direct supervision of the RN provides indirect care that supports the Emergency Department mission by:

• PARTICIPATION:
• in cost containment
• development/maintenance of positive work environment
• minimizing overtime
• attending required classes and meetings
• participating in unit committees
• adheres to all policies and procedures
• serves as a point of entry for the Behavioral Health Service Line
• ensures patients are treated with dignity and respect
• PROMOTING PATIENT SAFETY:
• Answers call lights in a timely manner
• applies protective devices correctly
• anticipates patient request, makes rounds every hour as a minimum
• assists RN in planning patient care
• maintains a safe unit environment
• Acts as a patient advocate
• Recognizes and reports abuse/neglect situations as required by law
• PROMOTING INFECTION CONTROL:
• washes hands before and after patient contact
• handles soiled linen, equipment and instruments per protocol
• maintains sterile asepsis
• maintains isolation technique
• PROMOTING PERSONAL SAFETY:
• utilizes p.p.e. appropriately
• keeps hallways clear of furniture/equipment, everything on one side
• PROVIDES DAILY INVENTORY MAINTENANCE:
• maintains support areas (kitchen, nurses’ station, utility rooms) clean/stocked
• restocks equipment in patient care areas
• accountable for pertinent patient care equipment
• completes appropriate work form for maintenance and clinical engineering service, equipment work orders, including removing from service

Provides direct patient care that demonstrates our mission and values. Evidenced by:

• PROVIDES CARE AS DIRECTED:
• Provides support, sets limits, and/or facilitates learning from the situation if/when providing direct patient care
• Perform pulse oximetry
• performs and documents selected diagnostic tests – phlebotomy & 12-lead ECG recording
• performs lab testing as appropriate
• provides care for the patient requiring restraint or seclusion
• Possesses knowledge and skills necessary to obtain adequate lab specimens for testing.
• Performs patient bedside lab testing and associated quality control in compliance with medical provider’s orders and hospital lab procedures/policies.
• apply/remove leads
• assist coughing & deep breathing
• assist with physical exam
• care of oxygen equipment.
• Demonstrates a practical problem-solving approach to patient moving and handling issues.
• Demonstrates skills to promote patient and staff safety through appropriate use of lift equipment.
• PROVIDES OBSERVATION AND MEASUREMENT OF PATIENT INFORMATION PER POLICY:
• temperatures - oral, rectal (axillary only under the direction of RN)
• Pulse - apical and radial,
• Blood pressure,
• height and weight,
• intake and output,
• pain ratings
• PROMOTION OF PATIENT WELLNESS:
• maintain a pleasant environment for patients by keeping rooms visually clean and uncluttered
• participates in admission, transport and discharge of patients
• assist patients with -in-bed mobility; transfers to/from bed, WC, stretcher, or chair; positioning for alignment and comfort
• ASSIST PATIENTS WITH NUTRITION MANAGEMENT:
• prepares patients for meals by offering washing of hands, mouth care and positioning in chair or bed before meal tray arrives
• delivers trays
• documents intake per policy
• feeds dependent patients as needed
• provides fresh water, ice and snacks.
• PROVIDES ASSISTANCE WITH ELIMINATION PROCEDURES:
• offers/removes bedpans and urinals
• collect specimens for ordered tests
• catheterize female and male patients as needed
• communicates any intake and output

• Ensures patient, visitor and staff safety by following policies/procedures and adhering to the National Patient Safety Goals
• Sets behavioral limits on patients according to hospital and ED policies
• De-escalates patients utilizing CPI techniques
• Takes initiative in making decisions and taking immediate action to ensure safety
• Participates in application of seclusion/restraints when appropriate; provides monitoring of patients in such situations; completes appropriate documentation, including restriction of rights forms
• Participates in patient and staff debriefing
• Interfaces effectively with Behavioral Health, ED and Security staff to promote a safe environment; calls for additional assistance if needed
• Provides supportive care to patients and families when appropriate
• Continuously monitors video/audio equipment to ensure patient, visitor and staff safety, and/or makes “rounds” in the immediate patient care area
• Completes electronic event reports as indicated

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The system includes Methodist College and Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Health Alliance™. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.

Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.