*Infra Tech Support Practitioner - Shipping - 5525632

apartmentAccenture placeMountain View calendar_month 

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.

You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

Key Requirements:

  • Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes).
  • Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for software solutions/vendors/brands.
  • Work includes basic and intermediate level troubleshooting.
  • POC between Accenture Operations and local Shipping Team
  • Lead the hardware refresh from Accenture across 29 Shipping vessels and 4 labs.
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Technical Support Specialist

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