View Jobs Description

1. 414 09-2024 OHR

09/12/2024

DESCRIPTION

BENEFITS

QUESTIONS

Pay Schedule XII, Grade 6M

A vacancy exists in the Employee and Labor Relations Division, Office of Human Resources.

This job announcement may close at any time. Applicants are advised to apply promptly.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring in any Office or Department of Baltimore County General Government may be filled from the list of eligible applicants.

All interested transfer and promotional candidates must apply at this time.

List all promotions and changes in job duties due to reclassification as separate work experiences on your application. Applicants must include the dates of the promotions and reclassifications.

Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

You can attach your transcript(s) or license(s) to your application.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Examples of Duties

Under the direction of the Assistant Deputy Director and Director of Office of Human Resources, administers the County's Labor and Employee Relations program in conformance with Federal and State laws and applicable County rules and policies.

• Oversees, plans and directs the Employee and Labor Relations division, including direct supervision of HR Investigators and HR Analysts I-III. Provides guidance, support, and development opportunities to staff. Conducts regular performance evaluations, sets performance goals and assigns work.
• Develops, implements, and maintains employee relations policies and procedures to ensure consistency and compliance with employment laws and organizational standards.
• Oversees Employee and HR related investigation processes and serves as an escalation point to investigations that are complex and/or sensitive in nature.
• Serves as the primary point of contact for employees and managers regarding employee relations issues, disciplinary actions, and conflict resolution.
• Investigates employee complaints and concerns, ensuring a fair and consistent approach in line with the County code and policies.
• Provides guidance and support to management on employee relations matters, helping them to understand and apply HR policies and procedures effectively.
• Advises on best practices in handling employee relations issues to mitigate risk and promote a positive work environment.
• Monitors changes in employment law and updates policies and practices accordingly to maintain compliance and minimize legal risks.
• Develops and delivers training programs for managers and supervisors on employee relations, conflict resolution, and other relevant topics. Promotes and fosters a positive organizational culture through training and awareness programs.
• Collects and analyzes data on employee relations metrics, trends, and disciplinary actions, to identify patterns and recommend improvements. Prepares and presents reports to senior management on employee relations issues and trends, providing actionable insights to inform decision-making.
• Provides departmental management with recommendations. Assists with handling employee misconduct issues. Assists with interpretation of County policies and procedures including but not limited to County grievance procedures. Conducts research on various labor relations or human resources issues.
• Assists with analyzing employee and labor relations documents. Assists with identifying areas of compliance vulnerability, anticipates and mitigates potential compliance risks and challenges.
• Oversees and serves as the ADA and FMLA Specialist for Baltimore County agencies. Works with employees to determine reasonable accommodations needed for professional success. Records interactions with employees with disabilities and analyzes effectiveness of accommodations; compiles reports and analyzes data related to accommodations, compliance, and program effectiveness; maintains confidentiality of employee files, as applicable.
• Performs related work as assigned.

Qualifications

Graduation from an accredited college or university with a bachelor's degree, preferably in human resources administration, business or public administration, education, or psychology

six years' professional experience in human resources administration.

If a strong candidate (as determined by the Department Head and Director of Human Resources) does not have a current HR certification, but does possess a Human Resources degree, they may still be considered with the understanding that an HR certification must be obtained within 6 months.

• Thorough knowledge of the County's labor and employee relations and human resources culture, practices, procedures and methods including the bargaining units representing employees of the County.
• Thorough knowledge of the County organization and the functions of the operational departments. Considerable knowledge of the Rules & Regulations of the County's Personnel Management System with emphasis on interpretation and application.
• Thorough knowledge of labor agreements between the County and the various bargaining units with emphasis on interpretation, application and bargaining history.
• Thorough knowledge of applicable State and Federal laws and regulations, and court decisions affecting Labor Relations. Ability to exercise sound judgment in analyzing facts and arriving at conclusions for recommending action.
• Ability to set up and manipulate spreadsheets using one or more electronic spreadsheet software programs. Ability to express oneself and document events effectively and accurately, both orally and in writing with particular emphasis in responding to grievances.
• Thorough knowledge and understanding of FMLA regulations, guidelines and standards as applicable. Thorough knowledge and understanding of HIPAA and related Federal and State privacy laws and regulations. Strong listening, interpersonal and communication skills.
• Thorough knowledge and understanding of ADA regulations, guidelines and standards as applicable to a workplace setting.
• Ability to maintain effective working relationships with employees at all levels of the organization, Union Officers and representatives, and others with whom the Division comes in contact in the performance of its work.

Proof of Licenses, Certifications and Education

Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant’s major field of study. Copies and unofficial transcripts are acceptable.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Proof of Degree Equivalency

Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org)

ATTN: Chief of Employee and Labor Relations

Towson, MD 21204

You can attach your transcript(s) or license(s) to your application.

EXAMINATION PROCEDURE

Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.

Conditions of Employment

Physical and Environmental Conditions

The work of this classification is essentially sedentary. Some positions may involve occasional travel between work sites.

Employment Background Investigation

Applicants selected for an appointment to a position in Baltimore County must successfully complete an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check.

308 Allegheny Avenue

Towson, Maryland, 21204

410-887-3135

http://www.baltimorecountymd.gov

Pay Schedule XII, Grade 6M

A vacancy exists in the Employee and Labor Relations Division, Office of Human Resources.

This job announcement may close at any time. Applicants are advised to apply promptly.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring in any Office or Department of Baltimore County General Government may be filled from the list of eligible applicants.

All interested transfer and promotional candidates must apply at this time.

List all promotions and changes in job duties due to reclassification as separate work experiences on your application. Applicants must include the dates of the promotions and reclassifications.

Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

You can attach your transcript(s) or license(s) to your application.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Examples of Duties

Under the direction of the Assistant Deputy Director and Director of Office of Human Resources, administers the County's Labor and Employee Relations program in conformance with Federal and State laws and applicable County rules and policies.

• Oversees, plans and directs the Employee and Labor Relations division, including direct supervision of HR Investigators and HR Analysts I-III. Provides guidance, support, and development opportunities to staff. Conducts regular performance evaluations, sets performance goals and assigns work.
• Develops, implements, and maintains employee relations policies and procedures to ensure consistency and compliance with employment laws and organizational standards.
• Oversees Employee and HR related investigation processes and serves as an escalation point to investigations that are complex and/or sensitive in nature.
• Serves as the primary point of contact for employees and managers regarding employee relations issues, disciplinary actions, and conflict resolution.
• Investigates employee complaints and concerns, ensuring a fair and consistent approach in line with the County code and policies.
• Provides guidance and support to management on employee relations matters, helping them to understand and apply HR policies and procedures effectively.
• Advises on best practices in handling employee relations issues to mitigate risk and promote a positive work environment.
• Monitors changes in employment law and updates policies and practices accordingly to maintain compliance and minimize legal risks.
• Develops and delivers training programs for managers and supervisors on employee relations, conflict resolution, and other relevant topics. Promotes and fosters a positive organizational culture through training and awareness programs.
• Collects and analyzes data on employee relations metrics, trends, and disciplinary actions, to identify patterns and recommend improvements. Prepares and presents reports to senior management on employee relations issues and trends, providing actionable insights to inform decision-making.
• Provides departmental management with recommendations. Assists with handling employee misconduct issues. Assists with interpretation of County policies and procedures including but not limited to County grievance procedures. Conducts research on various labor relations or human resources issues.
• Assists with analyzing employee and labor relations documents. Assists with identifying areas of compliance vulnerability, anticipates and mitigates potential compliance risks and challenges.
• Oversees and serves as the ADA and FMLA Specialist for Baltimore County agencies. Works with employees to determine reasonable accommodations needed for professional success. Records interactions with employees with disabilities and analyzes effectiveness of accommodations; compiles reports and analyzes data related to accommodations, compliance, and program effectiveness; maintains confidentiality of employee files, as applicable.
• Performs related work as assigned.

Qualifications

Graduation from an accredited college or university with a bachelor's degree, preferably in human resources administration, business or public administration, education, or psychology

six years' professional experience in human resources administration.

If a strong candidate (as determined by the Department Head and Director of Human Resources) does not have a current HR certification, but does possess a Human Resources degree, they may still be considered with the understanding that an HR certification must be obtained within 6 months.

• Thorough knowledge of the County's labor and employee relations and human resources culture, practices, procedures and methods including the bargaining units representing employees of the County.
• Thorough knowledge of the County organization and the functions of the operational departments. Considerable knowledge of the Rules & Regulations of the County's Personnel Management System with emphasis on interpretation and application.
• Thorough knowledge of labor agreements between the County and the various bargaining units with emphasis on interpretation, application and bargaining history.
• Thorough knowledge of applicable State and Federal laws and regulations, and court decisions affecting Labor Relations. Ability to exercise sound judgment in analyzing facts and arriving at conclusions for recommending action.
• Ability to set up and manipulate spreadsheets using one or more electronic spreadsheet software programs. Ability to express oneself and document events effectively and accurately, both orally and in writing with particular emphasis in responding to grievances.
• Thorough knowledge and understanding of FMLA regulations, guidelines and standards as applicable. Thorough knowledge and understanding of HIPAA and related Federal and State privacy laws and regulations. Strong listening, interpersonal and communication skills.
• Thorough knowledge and understanding of ADA regulations, guidelines and standards as applicable to a workplace setting.
• Ability to maintain effective working relationships with employees at all levels of the organization, Union Officers and representatives, and others with whom the Division comes in contact in the performance of its work.

Proof of Licenses, Certifications and Education

Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant’s major field of study. Copies and unofficial transcripts are acceptable.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Proof of Degree Equivalency

Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org)

ATTN: Chief of Employee and Labor Relations

Towson, MD 21204

You can attach your transcript(s) or license(s) to your application.

EXAMINATION PROCEDURE

Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.

Conditions of Employment

Physical and Environmental Conditions

The work of this classification is essentially sedentary. Some positions may involve occasional travel between work sites.

Employment Background Investigation

Applicants selected for an appointment to a position in Baltimore County must successfully complete an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check.

Employment Benefits for Full-Time, Merit or Classified Employees

Baltimore County General Government offers the following benefits to full-time,merit or classified employees. Some benefits vary for sworn employees of the Police and Fire Departments. New employees are eligible for benefits upon hire, unless noted otherwise.

Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.

All Baltimore County offices are smoke free.

Drug free workplace

Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.

Salary

Longevity Increases - In accordance with the specific pay schedule, a full-time merit or classified employee may receive a longevity increase, equivalent to one step, upon completion of a certain number of years of classified service with the County.

Employee Assistance Program

Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.

Health Insurance

Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include:

Medical, Prescription, Dental and Vision insurance.

Flexible Spending Accounts

Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.

Life Insurance

Employees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.

Retirement

Employees are required to participate in the Baltimore County Employees' Retirement System (ERS), with very limited exceptions.

Paid benefits listed below vary depending upon the Classification.

Military Leave

Baltimore County Employees Federal Credit Union

Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.

Payroll through direct deposit to the financial institution selected by employee is required.

Educational Assistance

70 to 80 percent tuition reimbursement following successful completion of pre-approved courses related to position. Amount of reimbursement and fiscal year dollar limitations vary with bargaining group.

Deferred Compensation

Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.

Disclaimer

This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.