Administrative Assistant

We are offering a long term contract employment opportunity for an Administrative Assistant in Newton Highlands, Massachusetts. As an Administrative Assistant, you will be a crucial part of our team, providing top-notch customer service, handling data entry tasks, and efficiently managing email correspondence.

Responsibilities:

• Manage inbound calls and provide excellent customer service to all inquiries
• Efficiently handle data entry tasks to keep our records up-to-date
• Communicate effectively through email correspondence with both internal and external parties
• Manage and schedule appointments, ensuring a smooth operation of our daily business activities
• Use Microsoft Office tools such as Excel, Outlook, PowerPoint, and Word to accomplish tasks and projects
• Handle both inbound and outbound calls, providing information and resolving queries
• Keep a close eye on customer accounts, and take necessary actions when required
• Maintain a high level of organization and attention to detail in all tasks
• Process customer credit applications in a timely and accurate manner
• Maintain accurate and up-to-date customer credit records. • Proven experience in handling and efficiently managing inbound and outbound calls
• Demonstrated excellence in providing high-quality customer service
• Proficiency in data entry with attention to detail and accuracy
• Excellent email correspondence skills, with the ability to compose detail oriented emails
• Proficient in Microsoft Office Suite including Excel, Outlook, PowerPoint, and Word
• Experience in scheduling appointments, coordinating meetings and managing calendars
• Ability to multitask and prioritize work in a fast-paced environment
• Strong verbal and written communication skills
• Excellent organizational and time management skills
• High level of detail orientation and discretion for handling confidential information.