Barback

TableOne Overview:

We bring together renowned chefs, rising stars, breakthrough mixologists, designers, innovators, and operators to create distinctive new concepts for the world’s leading hotels.

Location:

TableOne - Bar Sprezzatura - Kimpton Theta Hotel, New York, NY

Overview:

Must be able to operate effectively as part of a team, communicate clearly, and ensure smooth service operations and quality service.

Responsibilities:

• Understand and perform job duties to the expectations of TableOne Hospitality's Service, Food, Beverage, and Wine manuals.
• Assist the bartender with preparation of drinks, mixes and garnishes.
• Maintain the cleanliness, sanitation, and appearance of the bar area.
• Maintain sufficient stock of all items and products in designated work areas.
• Ensure proper set up, labeling, stocking and delivery of alcohol, non-alcoholic beverages, supplies, glasses, paper products, garnishes, and ice.
• Clean equipment, tools, supplies, polish glassware and ensure equipment is in working order.
• Perform opening and closing duties based upon shift assignment.
• Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.
• Executes and facilitates service in cooperation with other Barbacks, Bartenders, and Managers.
• Welcomes all guests and ensures guests receive responsive, professional, and gracious service at all times.
• Answers any questions about the menu, specific food items, the wine list or any other inquiries the guest may have.
• Understands any changes in the menu, dietary restrictions, food allergies, etc.
• Maintains a clean, safe environment at all times in the bar (front bar, back bar, well, floor).
• Fully understands and complies with all federal, state, county and municipal regulations that pertain to health, safety, and when serving alcohol.
• Perform other job-related duties as requested.

Qualifications:

• 2+ years of high-volume restaurant/bar experience.
• Knowledgeable of menu items, including mixing and serving beverages, standard beverage recipes, preparation methods, glassware, garnishes, products, menu items, supplies and equipment.
• Knowledgeable of computers and Point of Sale (POS) systems.
• Knowledge of health, safety and sanitation regulations
• Able to effectively communicate in English, in both written and verbal forms.
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.
• Cleanliness, organization, and the ability to work well in a team situation are crucial to this position.
• Must be of minimum age to serve alcohol.
• Ability to multi-task and work well in a fast paced, team-oriented environment.
• Applicants must possess a strong dedication towards learning, and motivation to progress in a fine dining environment.
• Must be impeccably groomed, maintain good hygiene, good posture, and have required uniform and tools.
• Responsive to constructive feedback from Management.