Business Support Specialist

Description:

Overview:

You will be the first face clients see when they step foot into one of our offices, thus setting the tone for their overall experience with our award-winning company.

This is an in-person position in our South Portland sales office.

Benefits of working at The Masiello Group:

• Unlimited Paid Time off
• Medical with company-paid HSA
• Dental and Vision Insurance
• 401(k) Plan + company match
• Voluntary Critical Illness, Accident, Long-Term Disability and Life/AD&D Insurance plans
• Medical flexible spending/dependent care accounts

Responsibilities/Duties:

• Provide top-notch in-office administrative support for the Sales Director and agents.
• Greeting agents and clients, answering phones, scheduling appointments, ordering office supplies.
• Review listing and transaction files for accuracy and completion using back-office platforms.
• High-level data entry into accounting software.
• Collect and deposit escrow and closing commission checks.
• Multiple Listing Service (MLS) listing input.
• Assist agents with their client transaction and lead management system.
• Set up agent business pages on social media platforms.
• Design and distribute digital and print marketing materials.
• Process onboarding paperwork for new Realtors.
• Troubleshoot common IT questions for your office and agents—laptops, mobile devices, printers.
• Teaching! Here is one more place you shine! Being in front of your agents whether they are freshly onboarded, looking for a 1:1 how to, or making a presentation at regularly scheduled staff meetings.
• Exhibiting a high amount of integrity, professionalism, and confidentiality. You strive to make everyone around you successful, and you love variety and challenges.

Requirements:

• Previous experience with Canva platform and social media/marketing
• Experience in the real estate industry preferred
• Experience with Microsoft suite
• Excellent written and verbal communication skills
• Strong organizational skills and the ability to multi-task in a fast-paced, deadline driven environment
• Attention to detail, a must
• Ability to thrive in a team environment and work well with others

Compensation details: 22-24 Hourly Wage

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