RRH Case Manager

Pay: 45,000/year (non-negotiable)

All duties should be performed within the framework of the policies and procedures of Covenant House Georgia.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Covenant House Georgia reserves the right to unilaterally modify, remove, or add to any of the following:

• Conduct all resident interactions in a manner that promotes acceptance, respect, honesty, and emphasizes the CHGAs Five Principles
• Develop individualized case plans with measurable goals and objectives based on the needs identified in initial and on-going assessments.
• Meet with youth on caseload weekly and document interactions in the electronic databases.
• Participate with multi-disciplinary team to provide comprehensive service to our youth.
• Ensure the integration of social services/case management functions into the family reunification, resident care, discharge, and housing processes with other external service organizations, agencies, and healthcare facilities.
• Refer residents for appropriate services to meet their needs.
• Develop knowledge of the current community resources and referrals, including attendance at off-site meetings and trainings
• Establish and maintain an ethical and professional relationship with residents.
• Ensure documentation is entered timely into ETO and Client Track electronic databases according to Data Integrity Plans
• Promote effective and efficient utilization of resources.
• Immediately report all maintenance concerns to Facilities
• Facilitate new resident orientation groups, and lead community meetings for residents.
• Assist in the training and orientation of new staff and volunteers.
• Follow all department procedures for resident schedule, shift transition, food preparation, intervention, and on-call utilization.
• Seek and accept supervision and continuing education.
• Uphold Covenant House Georgia standards of conduct, policies, and procedures at all times.
• Attend and participate in all scheduled or mandatory meetings, trainings and supervision sessions.
• Adhere to all resident confidentiality requirements and standards.
• Perform all other tasks as requested by the Directors, Coordinators, and CHGA administration.
• Annual tuberculin test is required.

KNOWLEDGE & ABILITIES:

• Knowledge of industry standards and best practices for working with homeless and at-risk young adults and trauma informed practice
• Aware of the needs of youth experiencing homelessness and at-risk of exploitation that Covenant House Georgia serves.

Ability to:

• Engage the client the assessment process; establish and maintain an effective working relationship with co-workers, supervisors, representatives of other agencies, and the public; and effectively communicate, verbally and in writing, with both internal and external individuals and/or businesses.
• Drive agency or personal vehicles to transport items and/or persons (valid State of Georgia license required)
• Model appropriate, professional behavior for staff to establish and maintain superior services to youth in a safe and inviting atmosphere.
• Ensure compliance of files in accordance with specific city, state, and Federal guidelines
• Establish and maintain an effective working relationship with co-workers, supervisors, representatives of other agencies, and the public.
• Effectively communicate, verbally and in writing, with both internal and external individuals and/or businesses
• Respond in a timely manner to emergencies and resolve issues.
• Provide crisis intervention independently and make informed decisions for resident infractions.
• Lift and move objects typically weighing 5-35 pounds; work standing, walking, and/or sitting a minimum of 8 hours per day/shift.
• Performs all other duties as assigned.

SUPERVISORY DUTIES: as assigned.

EDUCATION & EXPERIENCE: BS required with minimum of 5 years’ experience or MSW required with minimum of 3 years’ experience working with youth in a residential setting desired; knowledge of mental health and substance use is required; CPR and First Aid certification desired; sufficient health, ability, experience, and education to perform the assigned duties with or without accommodation.

OUR COMMUNITY

We deliberately create opportunities for our staff to grow and thrive.

CH will not tolerate discrimination or harassment based on any of these characteristics and encourages all qualified applicants to apply. If you are fun, dynamic, and hardworking, come join our awesome international team in an organization with a heart!