Administrative Assistant

We are offering a short term contract employment opportunity for an Administrative Assistant in Dayton, Ohio. The Administrative Assistant will be a crucial part of our team, handling a variety of administrative tasks in a downtown law firm.

Responsibilities:

• Accurately answering and transferring inbound calls, thereby ensuring smooth communication within the firm.
• Providing exceptional customer service by addressing client needs and inquiries.
• Efficiently handling data entry tasks to maintain accurate client and case records.
• Creating and managing email correspondence to facilitate effective communication.
• Ensuring accurate and timely generation of reports to aid in decision-making.
• Proofreading intake forms for accuracy to maintain the quality of client data.
• Processing mail in a timely manner to ensure smooth operations.
• Providing general administrative support to the team, including scheduling appointments and managing client meetings.
• Utilizing Microsoft Office tools effectively for various administrative tasks.
• Going above and beyond to ensure client satisfaction.

• Proficient in Microsoft Office Suite including Microsoft Word, Excel, PowerPoint, and Outlook.
• Experience with answering inbound and outbound calls.
• Strong customer service skills and ability to handle customer inquiries professionally.
• Excellent data entry skills, with attention to detail and accuracy.
• Ability to manage email correspondence effectively and efficiently.
• Capable of scheduling appointments and managing calendars.
• Strong written and verbal communication skills.
• Ability to work independently and as part of a team.
• Strong organizational skills and ability to multitask.
• Demonstrated problem-solving skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Prior experience in an administrative role is a plus.