Senior Maintenance Technician

This role will also provide exceptional customer service, respond promptly and professionally to guest service calls, and play a vital role in creating a positive and enjoyable experience for our guests.

• Diligently determine defects, troubleshoot malfunctions, and take necessary corrective action, meticulously following specific departmental procedures and maintaining detailed records.
• Ensure strict adherence to all insurance, local, county, state, and federal government codes, laws, and requirements related to maintenance activities. Promote and maintain a safe work environment by following established safety protocols and guidelines.
• Conduct regular inspections and assessments to identify defects and malfunctions in the hotel's facilities, equipment, and systems.
• Skillfully troubleshoot issues and take appropriate corrective actions, adhering to specific departmental procedures.
• Respond promptly to all service calls to address maintenance issues and guest requests.
• Utilize expertise to perform expert repairs and restoration on all areas of the hotel, including rooms, public spaces, and mechanical rooms. Maintain a high standard of workmanship to uphold the hotel's image and reputation.
• Execute routine preventative maintenance tasks on electrical, plumbing, and mechanical equipment to ensure reliability and extend the life of assets. Regularly inspect and maintain building systems to prevent potential issues.
• Take on specific maintenance repairs related to new construction projects as assigned through service requests. Collaborate with other teams to integrate new systems and facilities seamlessly.
• Conduct routine and preventative maintenance for carpentry and painting tasks to keep the hotel's aesthetics at an optimal level.
• Respond to guest complaints with exceptional courtesy and promptness.
• Accurately document all work performed, parts needed, and parts used on service requests.
• Maintain a clean and organized work area, including proper storage of tools and equipment after use, to ensure a safe and efficient work environment.