Manager, New Business and Underwriting Operations

Overview:

Performs analysis, problem resolution and support for application processing and underwriting. Interacts with agents and vendors to resolve problems or concerns.

Responsibilities:

• Manages the day-to-day activities of the New Business and Life Underwriting operations area.
• Has responsibility for functional areas of the operation to deliver on key objectives and performance goals.
• Communicates procedures and standards of performance expected of assigned staff, consistent with established guidelines. Assures that adequate resources are sought and available to accomplish current and planned goals.
• Plans and organizes short- and long-term activities of staff to achieve established goals, consistent with cost-effective measures.
• Implements new and enhanced procedures for application processing in partnership with upper leadership.
• Prepares analysis reports regarding the benefits and cost effectiveness of proposed procedures or systems.
• Provides and presents reports regarding department performance for senior leadership and develops action plans based on the analytics of those reports.
• Analyzes the operating results of assigned functions and develops innovative approaches to improve performance or resolve problems. Assures that standards are maintained consistent with cost-effective objectives.
• Must anticipate team needs and assure that they are handled prior to implementation of changes in procedures, products, technology, organization structure, performance measures and other important business adjustments.
• Able to write and follow detailed project plans and report on outcomes and issues on an ongoing basis.
• Works as a partner with internal and external sales teams to ensure that sales objectives are met.
• Interacts with internal audit and compliance to ensure that corporate guidelines and state regulations and assures that business controls are in place and executed consistently.
• Leads a variety of projects interacting with a variety of internal departments and external contacts.
• Interacts with a variety of vendors utilized by the company including reinsurers, lab vendors, paramedical firms, technology companies and a variety of other relationships utilized in the processing and underwriting of business.

Qualifications:

• Bachelor’s degree or equivalent experience required.
• Minimum 5 years of progressive leadership experience.
• FLMI, ACS, CLU, FALU, AALU or some financial services industry coursework strongly preferred.
• Understanding of Life Company products and operations.
• Familiar with automated life insurance systems.
• Experience using Microsoft Office and internet applications.

What We Offer:

• A collaborative, energetic work environment where you can put your passion for people to work
• Medical, Dental, Vision, Life and Disability coverage available day one
• Pension Plan
• Performance-based incentive plan
• 401k available with a Company match
• Holidays and Paid Time Off
• AAA Basic Membership

PM21

For the states of California, Colorado, New York and Washington the pay scale is $76,745.00 to $115,117.00 and pay scales may vary based upon location.