Customer Service Representative
Robert Half Renton
We are looking for a skilled Customer Service Representative to join our team in the property management industry. This role is located in Renton, WA and provides an opportunity to transition into a long-term contract-to-hire position. As a Customer Service Representative, you will be instrumental in addressing inquiries, resolving issues, and providing administrative support in a hybrid work environment.
This position requires two days per week on-site in Renton, WA and three days remote.
Responsibilities:
- Efficiently address and resolve client inquiries for a portfolio of residential real estate
- Provide on-site presence at the condo complex, managing the complex itself rather than individual units
- Greet and assist residents and property owners on-site
- Respond promptly to phone calls, emails, texts, and other communications from customers
- Administer support activities including document preparation, data entry, and filing
- Manage common areas and the building itself, not involved in collecting individual tenants
- Handle competing priorities and multi-task effectively
- Work closely with the team to ensure customer satisfaction
- Use industry-specific software for efficient operations and customer service.
- Ability to efficiently answer inbound calls
- Strong customer service skills
- Proficiency in email correspondence and communications
- Experience with both inbound and outbound calls
- Understanding of resident relations and residential mortgage lending
- Ability to handle maintenance requests efficiently
- Knowledge of HOA and community relations
- Experience with condominium real estate
- Proficiency in Cinc, Yardi, or other Property Management softwares
- Strong communication skills, especially via email
- Experience in community relations
- Knowledge and experience in property or community management
Seattle, 12 mi from Renton
annual bonus eligibility, and more!
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Position Overview:
Now Hiring: Seasonal Customer Service Representative
Schedule: Part-time (Monday - Friday)
Compensation: $25.00 – 30.00 Per hour (DOE)
Location: Remote, (Washington and California zone)
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