IT Internship
Middletown
Overview:
Actively participate in the BankNewport’s Internship Program by assisting the department with various duties and tasks.At the culmination of the summer internship program, the intern will create a final presentation to showcase the skills and knowledge acquired through the program.
Responsibilities:
Intern will be working with Helpdesk Department:
- Provides help desk customer service and technical support for all BankNewport systems and end user hardware.
- Answers and logs all support calls using ticket management system.
- Escalates to senior members of the help desk for appropriate assistance as needed.
- Coordinates with other team members to effectively troubleshoot issues.
- Responsible for ensuring all requests requiring equipment, and setup are completed.
- Coordinates and performs physical moves for users.
- Assists in the maintenance of IT documentation.
- Keeps current with technology developments.
- All other duties as specified.
Qualifications:
Familiar with Microsoft O365 &Microsoft products.
High School Diploma/ GED Equivalent
Must be current undergraduate or graduate student at an accredited college or university
Detail orientated
SUPERVISORY SCOPE: No supervisory responsibility
INDEPENDENT ACTION:Performs work within established guidelines and according to specific procedures. Refers problems to immediate supervisor.
Middletown (RI)
Overview:
Actively participate in the BankNewport Internship by assisting the department with various duties and tasks.
At the culmination of the internship, the intern will create a final presentation to showcase the skills and knowledge acquired...
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