Program Manager Transplant Svcs

Overview:

Our strong alliance with Texas Heart® Institute and Baylor College of Medicine allows us to bring our patients a powerful network of care unlike any other. Our collaboration is focused on increasing access to care through a growing network of leading specialists and revolutionizing healthcare to save lives and improve the health of the communities we serve.

Proactively develops and implements methodologies that effect staff efficiency and productivity. Serves as a subject matter expert for the respective clinical transplant program internally as well as externally. Maintains collaborative relationships with the respective Nursing Directors and Managers of acute care units in which transplant patients receive care.

Responsibilities:

1. Provides leadership, direction and coordination of assignments for staff. Assesses daily staffing and provides resources to ensure efficient and effective coordination of services. Ensures that call schedule is appropriately managed (24/7, 365). Responsible for performance appraisals, corrective action and counseling for team members
2. Ensures that team members function appropriately in their scope of practice and facilitates competency based orientations as well as annual competency based assessments aligning with the practice identified by NATCO for the Certified Clinical Transplant Nurse Coordinator
3. Serves as a clinical resource to staff, physicians and key internal stakeholders including nursing and case management. Collaborates with the medical staff, nursing staff, patient, family, decision maker (s), and other disciplines as indicated in the coordination of the plan of care. Uses critical thinking skills
4. Collaborates with the Director and Physician Leaders to implement, monitor and review plans to achieve the established goals for the transplant program, Reviews reports and responds with the appropriate action plans. Reviews work assignments and projects of the program to ensure goals are being managed accordingly.
5. Participates in the organ specific Quality Assessment and Performance Improvement (QAPI) plan. Collaborates with the Director of Transplant Quality on the assessment of data and key quality metrics, including implementation of process improvement initiative as needed.
6. Participates with the Director of Transplant Services in the development, implementation and evaluation of policies and procedures
7. Initiates and participates in activities to enhance professional development in the program with team members. Serves as a resource to staff by providing coaching in order to promote staff member accountability and responsibility.

Qualifications:

Required Education and Experience:

• Bachelor’s Degree
• Registered Nurse (RN)
• Certified Clinical Transplant Coordinator (CCTC) and/or Certified Clinical Transplant Nurse (CCTN) credential upon hire, or, obtained within one year of employment
• Seven (7) years of experience as a Registered Nurse
• Three (3) years of experience in a transplant programming, including direct experience as a transplant nurse coordinator

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