Planner/Scheduler

Overview:

MEC’s Planner Scheduler is responsible for managing and completing the day to day orders from internal and external customers. Work as a team with Customer Service Representative in fulfilling customer needs to ensure customer satisfaction. Relies on experience and judgment to plan and accomplish goals.

Responsibilities:

• Responsible for establishing, managing, reviewing and maintaining a master schedule
• Responsible for making adjustments to the master production schedule to ensure that inventory levels and customer service goals are maintained and proper capacity and material planning occur; manage volatility in orders
• Responsible for developing the reordering information on each part to support customer requirements
• Review the materials required and work with Purchasing on any material issues that could result in late deliveries.
• In depth knowledge of forecasting in build-to-order, build-to-stock, and assembly-to-order environment
• Knowledge of Lean concepts (TPS) as it relates to scheduling functions
• Correspond directly with Operations on priorities and schedule changes
• Assists the Sales Lead and CSR on managing the customer account
• Communicate and coordinate with MEC’s internal departments
• Cleaning up back orders; avoid excess stock
• Other duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, behaviors and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Interpersonal skills; organization skills and multi-tasking ability
• Communication skills (verbal and written) with people at all levels of the organization and external contacts; Professionally assertive
• In depth knowledge of master production schedules, material requirements planning, capacity requirements planning, just in time philosophy, theory of constraints, cycle time, Kanban, QS9000 demand-pull, order-push concepts
• Knowledge of customer service principles and practices
• Problem analysis and problem-solving skills
• Attention to detail and accuracy
• Ability to work independently
• Listening skills; Adaptability; Initiative; Stress tolerance
• High school diploma, general education degree or equivalent
• Knowledge of relevant computer applications (MS Word/Excel,ERP)
• Ability to comprehend Enterprise Resource Planning system
• Track customer pick orders for shipping
• MEC product knowledge; Knowledge of administrative procedures