[ref. a05471002] Sales Associate / Customer Service Representative

Overview:

WELCOME TO DRYBAR - You may have heard of us before :)

Our brand is known worldwide, our products are sold in Nordstrom, Stephora and Utla. Have you seen our hot tools? Anyways, If you dont know, now you do. To learn more visit www.Drybar.com.

HIRING FOR BARTENDERS *aka our front desk* (Must be 18+)

Enjoy a fun, upbeat work place! A positive one, one where you can be yourself, do what you love and be around people who support you!

We are flexible in schedules and have added bonus's and commissions along with medical benefits for full time employees. Monthly team treats, *Ice Cream* Stretch Lab*

Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that’s blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients.

Sales Associate / Customer Service Representative Benefits:

• Competitive compensation plan with potential to make between $16.50-$18.50 per hour PLUS COMMISSION AND BONUSES (depending on performance)
• Paid sick time
• Free monthly services
• Membership sales bonus
• Flexible Hours
• Discounts on all retail products
• Clear career path to grow as a professional
• Ongoing training

Sales Associate / Customer Service Representative Qualifications:

• 1+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
• Previous experience with Point of Sale Systems strongly preferred
• Previous salon/spa experience preferred but not required
• High school diploma or equivalent
• Ability to work at a sustained, fast pace
• Excellent problem solving and troubleshooting skills
• Track record in providing over-the-top, amazing customer service!
• Ability to multitask with ease
• Frequently required to stand and/or walk for duration of 6-8 hour long shifts
• Has the technical ability and skills to operate a point of sale system
• Problem solver – use logic and support resources to solve problems at the front desk
• Maintains professional demeanor under pressure
• Drybar follows all applicable federal, state and local laws regarding background checks

Responsibilities:

• Greet and welcome clients in a friendly and professional manner
• Provide excellent customer service throughout the client's visit
• Perform retail sales of hair care products
• Maintain cleanliness and organization of the salon
• Assist with stocking inventory and replenishing supplies
• Answer phone calls and schedule appointments with efficiency
• Utilize time management skills to ensure smooth salon operations

Qualifications:

• Strong organizational skills to manage salon tasks effectively
• Previous experience in retail sales or customer service is a plus
• Proficiency in phone etiquette for handling client inquiries and appointments
• Bilingual abilities are advantageous but not required
• Experience in a fast-paced environment such as a grocery store or wireless sales is beneficial
• Ability to sell products and services to enhance the client experience

Benefits:

• Competitive compensation plan with potential to make over $20 per hour depending on performance with comissions.
• Paid sick time
• Free monthly services
• Membership sales bonus
• Flexible Hours
• Discounts on all retail products
• Clear career path to grow as a professional
• Ongoing training

Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.