[ref. p18456102] Office Manager

This role provides a contract to hire employment opportunity and is integral to improving operational efficiency and patient satisfaction in our medical office.

Responsibilities:

• Supervise and manage all aspects of the medical office, including staff, scheduling, and patient flow.
• Oversee the maintenance of medical records and ensure compliance with all relevant regulations.
• Coordinate with managed care organizations to ensure proper billing and reimbursement.
• Implement fiscal management strategies to optimize revenue and control expenses.
• Manage relationships with vendors and suppliers to ensure timely delivery of necessary supplies.
• Collaborate with healthcare providers to improve operational efficiency and patient satisfaction.
• Develop and implement policies and procedures to maintain a safe and efficient work environment.
• Utilize eClinicalWorks or similar electronic health record system to streamline administrative processes.
• Handle customer credit applications and maintain accurate records.
• Monitor customer accounts and take appropriate action. • Proficiency in Accounting Software Systems
• Experience with ADP - Financial Services
• Familiarity with Concur
• Ability to utilize CRM effectively
• Experience with Dentrix Dental Software
• Knowledge of About Time software
• Solid understanding of Accounting Functions
• Experience with Accounts Payable (AP)
• Experience with Accounts Receivable (AR)
• Comfortable with Answering Inbound Calls
• Previous experience in a similar office management role preferred
• Excellent organizational and multitasking abilities
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Attention to detail and problem-solving skills
• High school diploma; additional qualification as an Administrative assistant or Secretary will be a plus.