Office Manager

Position Overview:

Now Hiring: Office Manager

Schedule: Monday-Friday 8:00 am- 5:00 pm (in office)

Location: 336 Fairview Ave, Hudson, NY

What’s in it for you:

Benefits:

Medical, Vision & Dental Insurance

401K with Employer match

Paid Time Off

Paid Holidays

Employee Discount

Continuous Education

Compensation: $60,405.80 to $75,507

About US:

Patient education is a key part of the Hudson Dental Arts philosophy

Summary:

Hudson Dental Arts, PLLC is currently looking for an Office Manager to work in the Hudson, NY office. If you are looking to join a great team, have outstanding leadership skills, are extremely organized, able to work independently, and a self-starter who enjoys working in a fast-paced office environment - Apply Today!

What you will be doing:

• Coordinate the day-to-day execution of office practice that increase productivity and efficiency
• Manage the reception area to ensure telephone, mail, and email communications maintain a professional image
• Continuously seek improvement and implement best practices
• Respond to clinical and operational issues in a timely and professional manner
• Know and enforce dental office contingency plan, Employee Handbook and office policies
• Manage patient financial accounts
• Oversee the dental office’s petty cash and cash flow to the bank
• Facilitate maintenance of office equipment including cleaning, maintenance, and repairs
• Oversee inventory of office supplies
• Manage/oversee collections and accounts receivable
• Oversee patient surveys, reviews and actively address poor patient experience or complaints
• Improve employee and client retention rates through active communication and problem-solving efforts
• Support marketing and promotion initiatives
• Cover front desk as needed
• Open and close office as needed
• Perform all other related projects and duties as assigned

• Assign, direct and manage staff duties, coordinate day-to-day execution of office practices that increase productivity and efficiency etc.
• Determine staff schedules and ensure operational standards are met
• Manage the recruitment process, including posting positions, interviewing, and offer as directed by the OEM.
• Continually monitor and develop performance of staff including but not limited to training, coaching, disciplinary action, motivating, setting goals, giving timely feedback, accountability and incentives.
• Effectively manage, delegate the team’s roles and responsibilities and allocate resources in collaboration with Managers at other practices.
• Payroll submission and timesheet approval, approve time off, manage and track attendance.
• May handle or assist with discipline and termination of employees in accordance with company policy
• Conduct employee evaluations and make recommendations for salary reviews
• Be a change agent who is comfortable leading their team through change and promote a positive work environment
• Coordinates and participates in daily team huddles
• Ensure confidentiality of all personnel and employment-related information
• Maintain staff training, certification, license and employment records
• Help arrange for staff Continuing Education

• Maintain facilities and equipment in accordance with OSHA, HIPAA, and applicable federal, state, or local law.
• Securely store and handle records in compliance with HIPAA regulations.
• Educate staff on regulatory laws or compliance updates
• Stay current with trends, legislation and regulations in the dental profession

What you will need:

• At least three years of administrative dental office experience is preferred.
• High school diploma required; associate degree or bachelor’s degree in office administration or related field preferred
• 3-5 years Management or supervisory experience required
• Excellent time management skills with a proven ability to meet deadlines
• Excellent verbal and written communication skills
• Excellent organizational skills and attention to detail
• Strong analytical and problem-solving skills
• Proficient with Microsoft Office Suite (Excel, Word, Outlook) and Google Applications
• Conflict resolution experience
• Ability to handle stressful situations in a professional manner. Exposure to a variety of personalities and attitudes from clients, vendors and medical facility staff members
• Knowledge of dental terminology and office procedures
• Customer service or patient relations experience
• Will have up-to-date training and certification in Healthcare Provider Basic Life Support issued by American Heart Association, American Red Cross or American Health & Safety Institute. Must obtain within 3 months if not current at hire.

To Learn More About Us: Hudson Dental Arts

Pay Range: USD $60,405.80 - USD $75,507.00 /Yr.