Technical Lead

Job description Role Technical Lead for Service Cloud Experience Cloud Customer Community CRM Analytics 10 years of experience in implementing Service Cloud Sales Cloud and Experience CloudCustomer functionalityExperienced with CongaApttus products docuSignCopado Deployment experiencedDevelop documentation Business Requirements Solution Design Documentation and obtaining customer signatures as appropriateCreate requirements and groom the offshore teamProvide solution and functional mapping for Data Migration activitiesGood hands experience in Experience Cloud functionalityGood understanding of overall SFDC architecture landscapeGood work experience in Reports and DashboardsExperience on CRM AnalyticsExperience on driving data migration activitiesShould have at least 3 or more certificatesProven experience of Solution Architecture for Salesforce Transformation EngagementsExperience in engaging with business and IT stakeholders for designing Salesforce solutionsGood understanding of digital transformations taking place in the Industry involving Salesforce applicationsStrong spoken and written communication articulation skills for business and IT leadership stakeholders Ability to manage and deliver multiple priorities within constraints timelines and othersLeadership skills with ability to influence and negotiate internal and external stakeholdersA proven team playerProven CXO engagement skillsSkills Salesforce DevelopmentRequired Skills : SalesforceAdditional Skills : CRM / ERP