Biotech Account Manager
The Role
Do you enjoy helping Life Science Customers by understanding their challenges and providing them quality solutions? Do you like working independently, traveling and building partnerships? Join our team as a Life Science Sales Representative selling Contamination Control Products to the Life Science Industry, including, but not limited to: Pharmaceutical, Biotechnology, Medical Device, and Research Industries within the assigned sales territory primarily covering southern California.
This field-base role will have you visiting Life Science customer sites, attending trade shows, and staying current in the industry through networking, meetings, and reading related industry information. A job well done means you are ensuring high Customer satisfaction, establishing multi-level relationships with customers, and using excellent listening skills to effectively manage and utilize company provided sales resources to maximize sales outcomes while providing best solutions to the Customer.
What You'll Do- Present, promote and sell STERIS Life Science Consumable products to existing and prospective customers
- Establish, develop and maintain positive business and customer relationships
- Generate leads and qualify prospects
- Expedite the resolution of customer problems and complaints to maximize customer satisfaction
- Achieve sales targets and results within targeted time frame
- Coordinate sales effort with team members to advance business growth
- Analyze the territory/market potential and evaluate sales reports on a routine basis
- Update and maintain sales tools regarding territory business and competitive activities and potential for new products
- Keep abreast of best practices and industry trends including participation trade shows
- Negotiate to achieve agreements that provide a mutually acceptable solution to STERIS and Customer
- Bachelor's Degree in Science or Business
- Minimum 3 years of sales or industry work experience
- Validation, quality, technical services or pharmaceutical manufacturing experience a plus
- Experience working in or selling technical products/services and consultative sales experience preferred
- Excellent interpersonal, written, verbal, analytical and formal presentation skills, with ability to interact effectively across all levels of the organization and Customers
- General knowledge of the following industries is a plus: Pharmaceutical Manufacturing, Biotechnology Manufacturing, and Medical Device
- Aptitude for science-based technical information
- Demonstrated persistence and strong, consistent follow through to meet Customer needs
- Active listening skills
- Excellent computer skills, including strong experience with Microsoft Office Suite
- Independence to work in a self-directed capacity, adapts to change, set priorities and balance sales and administrative duties
- Negotiation savvy, excels with both internal and external groups
- Ability to work a flexible schedule and travel as required (approximately 35-40% travel)
- Valid driver's license, ability to secure a passport and insurable driving record
=== Company description
STERIS is a leading provider of infection prevention and procedural products and services, focused primarily on the critical markets of healthcare, pharmaceutical and research and medical devices. Our mission is to help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.We have 12,000 employees worldwide, with over 3,000 in Customer-facing sales and service roles. Founded as Innovative Medical Technologies in Ohio in 1985, the company was renamed STERIS in 1987. Many of the businesses that have been acquired and integrated into STERIS have much longer operating histories, notably the American Sterilizer Company founded in 1894.
The STERIS Vision is inspired by our Customers' efforts to create a healthier and safer world, and guided by our legacy of leadership and innovation; we strive to be a Great Company. To STERIS, this means we will make a difference by providing world-class product and service solutions for our Customers, safe and rewarding work for our People, and superior returns for our Shareholders.