[ref. r62600000] Medical Receptionist

We are offering a permanent employment opportunity in the healthcare industry for a Medical Receptionist. Our location is in Pomona, California, and you will be a crucial part of our team, focusing on patient services and ensuring smooth operations in the front office of our mental health practice.

Responsibilities:

• Greet patients and visitors in person, providing them with necessary assistance and guiding them through the registration process.
• Accurately schedule patient appointments, ensuring all details are accounted for.
• Communicate with patients to confirm appointments and provide them with any necessary preparation instructions.
• Handle medical records duties which include filing and responding to records requests.
• Uphold patients' rights by maintaining confidentiality of their information, following HIPAA laws.
• Regularly update and maintain patient medical records.
• Oversee office inventory management by monitoring stock levels, forecasting required supplies, and placing orders as needed.
• Efficiently manage multiline telephone system, take detailed messages, and direct calls to the appropriate staff members. • Have a minimum of 2 years experience in a similar role as a Medical Receptionist.
• Proficiency in checking patients in and out, maintaining a smooth flow of the medical office.
• Demonstrated experience in managing medical front office operations, ensuring a detail oriented and efficient environment.
• Ability to handle and maintain confidential medical records with utmost accuracy and confidentiality.
• Experience in updating and managing patient medical records, ensuring they are up-to-date and easily accessible.
• Proficiency in verifying medical insurance, ensuring accurate and timely processing.
• Experience in physician scheduling, coordinating appointments and managing physician calendars.
• Fluency in Spanish language, enabling effective communication with a diverse patient base.