Software Developer
The role will involve working closely with cross-functional teams to ensure the effective use of these tools and will also include integration with Jira Service Management.-Customization and Configuration: Customize JIRA and Confluence to meet the specific needs of our organization, including creating JIRA projects/queries/reports, configuring workflows and custom fields, issue types, and permission schemes.-Plugin Development: Develop custom plugins and extensions for JIRA and Confluence to enhance functionality and meet business requirements.-Integration: Integrate JIRA and Confluence with other software and systems, such as version control systems, DevOps continuous integration (CI) tools, and third-party applications.
utilize tools or write ETL scripts to import data from external systems.-User Training and Support: Provide training and support to users to ensure they can effectively use JIRA and Confluence for project management, issue tracking, and collaboration.-Documentation: Maintain documentation for JIRA and Confluence configurations, customizations, and integrations.-Troubleshooting: Identify and resolve issues and errors within JIRA and Confluence, working closely with the IT and support teams.-Performance Optimization: Monitor the performance of JIRA and Confluence and implement optimizations as needed to ensure system stability and efficiency.-Security and Compliance: Ensure that JIRA and Confluence are configured and maintained in accordance with security and compliance standards and also, Implement IDP and SSO solutions using knowledge of LDAP/SAML