Customer Service Representative - Sparta - ref. j68529919
Overview:
Looking to TRADE up to a better opportunity?
R.Poust has an exciting opportunity for a Customer Service Representative. We're looking for someone who loves helping people and wants to be part of improving lives every day.
Who We Are?- We’re committed to the customer experience and ensure we focus on our employee experience just as heavily. Our goal is to create a positive impact throughout our area and need great team members like you to help us do that!
- Medical, Prescription, Dental, Vision
- Disability & Term Life Insurance
- Matching 401k benefits
- On-going training & development, & growth opportunities
- Paid Holidays
- Paid Time Off (PTO)
What you will do:
- In-bound/ outbound calls
- Booking in-bound calls, emails to customers
- Selling products and services to existing customers
- Handle calls from over-flow
- Scheduling maintenance calls to customers, making 100+ calls a day.
- Hours : 9am - 5pm some weekends might be required
What you bring:
- 2+ years of customer service
- 2+ years of call center experience, preferred
- 2+ years of office experience
- Strong attention to detail
- Conscientious, team player
- Honesty, integrity, quality craftsmanship, and a good attitude
- Flexible availability, reliable transportation
- Computer/ software knowledge a plus
- Medical, Prescription, Dental, Vision
- Disability & Term Life Insurance
- Matching 401k benefits
- On-going training & development, & growth opportunities
- Paid Holidays
- Paid Time Off (PTO)
Responsibilities:
What you will do:
- Call customers from prior day for quality check
- Call maintenance customers and schedule visits
- Call on customer list to offer promotions
- Follow up on reviews positive and negative
- General inbound customer service
What you bring:
- Previous customer service experience
- Strong attention to details
- Conscientious, team player
- Honesty integrity, quality craftsmanship and a good attitude
- Shift flexibility
- Apple Air may conduct a preemployment background check and drug test, subject to applicable law
Qualifications:
Who WE Are:
We are a family-owned and operated company, with a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.
We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. With no salary cap, your effort determines your paycheck!
If this sounds like something you would like to join for a long-term career move, apply today!