Part-time Hourly Coach Cadre Manager

Overview:

Additionally, the Coach Cadre Manager matches all government coaching clients with LMI cadre coaches and is responsible for capturing and reporting coaching project progress, successes, and improvements.

Responsibilities:

• Manage LMI Cadre Monthly Status Reporting
• On a reoccurring monthly basis, communicate, gather, and organize coaches’ Monthly Status Report (MSR) for sessions completed in the previous month.
• Follow-up with coaches whose MSR’s are past due.
• Escalate reporting issues.
• Manage LMI Cadre Repository in Excel of all coaching engagements and update no less than monthly.
• Manage and update LMI Cadre resumes, biographies, and qualifications yearly.
• Update Cadre Manager SOPs as needed.
• Coach Matching
• Update Coach Matching communication templates and SOPs as needed.
• Work with each project’s Project Manager to staff and match LMI Cadre coaches with project clients.
• Work with each project’s Project Manager to manage and distribute LMI Cadre work authorizations.
• Responsible for communication with project clients.
• Assist in onboarding LMI Cadre coaches.
• End of Project Reporting
• Update and manage all end-of-year coaching questionnaires for each project.
• Update and manage an LMI Cadre end-of-year coaching questionnaire.
• Draft and finalize a yearly end-of-coaching PowerPoint to project clients.

Qualifications:

Minimum:

• Bachelor’s degree preferred.
• Minimum of 3 years of experience in an administrative support role.
• Minium of 10 years work experience overall.
• Proficiency in Outlook, Word, PowerPoint, Qualtrics, and SharePoint.
• High proficiency in Excel required.
• Strong organizational skills and high attention to detail.
• Excellent written and verbal communication skills.
• Demonstrated ability to identify and implement process improvements in an administrative setting.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

Preferred:

• Experience in communications and managing resource trackers.
• Proficiency in SmartSheets and PowerBI.
• Certification in Administrative Support or a related field.