[ref. o74509602] Administrative Assistant

Furthermore, the role involves the monitoring of customer accounts and taking appropriate action when necessary.

Responsibilities include:

• Answering inbound calls and directing them to the correct person
• Managing the inventory of office and first aid supplies
• Distributing small equipment as per requirement
• Utilizing Microsoft Excel and Word to handle data entry and email correspondence
• Ensuring all dining services have adequate food and services
• Processing customer credit applications accurately and efficiently
• Maintaining accurate customer credit records
• Providing excellent customer service and handling inbound and outbound calls
• Scheduling appointments as necessary
• Filing and copying documents in an organized manner. • Must have proficiency in Microsoft Word, Microsoft Excel, Microsoft Outlook, and Microsoft PowerPoint.
• Experience in answering inbound calls and handling both inbound and outbound calls is essential.
• Should have excellent customer service skills.
• Must be capable of performing data entry tasks with high accuracy.
• Should be able to manage email correspondence effectively.
• Must have the ability to schedule appointments and manage calendars.
• Should possess strong organizational and time management skills.
• Must have excellent verbal and written communication skills.
• Should display a high degree of professionalism and confidentiality.
• Experience in an administrative role would be beneficial.
• Should have the ability to multitask and prioritize tasks effectively.
• Must have a problem-solving mindset with attention to detail.
• Should be capable of working independently as well as part of a team.
• Must have a high school diploma or equivalent; higher education would be a plus.
• Should have a flexible attitude towards work, able to adapt to changing requirements.