Repair Coordinator - Jacksonville

Job Overview

CRS is currently seeking to enhance Repair Control department in our Fort Lauderdale office. As such we are inviting applicants to join our training program. A Repair Coordinator role requires multi-tasking and the ability to prioritize workload, including but not limited to quality control, vendor monitoring, and repair control responsibilities.

About CRS

We serve a customer base of Fortune 500 corporate flight departments, charter operations, repair centers and more, our commitment to total customer support including an A.O.G. staffed hotline.

CRS is evolving our Repair Control Department through improving vendor relationships, extensive product research and data analysis.

Job Responsibilities Include:

• Vendor and inventory monitoring
• Incoming & Outbound vendor calls, emails, status/expedite calls
• Communicate with vendors in a manner to assist the best interests of CRS and its customers
• Enhance and develop vendor/supplier relationships
• Implement and execute initiatives, which improve supplier’s service levels
• Adherence to all CRS Standard Operating Procedures & Service Standards
• Work in a team environment as a member of a dynamic, cross-functional team
• Support all aspects of repair control & requests from sales team and other internal stakeholders
• Complete Repair Order procedures
• Assist materials team with core card & customer removal card adherence, component log entry, RMA, update ERP with aircraft details, and audit repair orders to provide Warehouse manager with deficiencies
• Vendor Quotes - Research OEM & aftermarket MRO options, update system accordingly
• Update TBO, Hours and cycles, Calendar items for active inventory
• Repair Orders - Manage vendor shop quotes, update ERP, save digital quotes
• Identify Add Bill condition, prepare, analyze and process accordingly for manager’s review
• Manage warranty issues and concerns, provide final reports to WTY administrator
• Overseeing problematic issues with exchange units
• Learn and utilize the CRS computer system for all transactions
• Involvement in the selection and control of suppliers of CRS
• Update and maintain Active and Approved vendors in digital files and ERP
• Familiarity with AS9120B Quality Management Systems
• Perform other duties as assigned by immediate supervisor

Desired Knowledge and Characteristics:

• Ability to comprehend and follow instructions
• High Degree of Accountability
• Excellent communication and people skills required, ability to work with a diverse team
• Self-starter, highly motivated and have the ability to function in a deadline driven environment
• Ability to multi-task and prioritize in a fast paced work environment
• Superior phone and written skills
• Detail orientated and excellent organizational skills a must
• 2-4 years prior repair control and/or purchasing experience preferred
• Proficient in Microsoft word, Excel including advanced analytics, and PDF/Acrobat
• Understanding and previous knowledge of AvSight ERP is a plus, not a requirement