Account Manager Luxury Client - ref. a72697123

FLOWERBX celebrates flowers throughout every month of the year, always as nature intended.

Whether its a seasonal event or a show-stopper installation, youll find FLOWERBX adorning hotel suites, lobbies, and restaurants across London, New York, Los Angeles, and beyond. The team artfully create everything from table spaces to floral arches, alongside offering bespoke workshops and bouquets, designed to always make a memorable impact on guests, friends and loved ones.

The successful candidate will need to be within a realistic commute to both LA locations.

Key Responsibilities:

• Organisation of logistics end to end
• Work closely with the B2B team with the proposal development process
• Proactively create a month by month calendar to capture key occasions to celebrate with flower installation opportunities
• Client liaison in person, via email and phone with a strong focus on exceptional customer service
• Product ordering, accessory sourcing, and inventory management
• Assisting with the scheduling of in-house and freelance florists and production team
• Attending client meetings and site visits
• Execution of contract, events, and installations on-site in LA
• Administrative duties such as client invoicing and budget reconciliation
• Assisting the B2B and Events team with other ad hoc duties

• You will have 3-4 years of professional, corporate office experience, ideally with a background in hospitality and/or luxury industry
• Project and client management
• Flower and plant knowledge would be a strong advantage, if not, you'll need a strong willingness to learn and develop
• Strong written and verbal communication skills
• Proactive, go-getting attitude and enthusiastic approach
• Ability to take ownership, organise and prioritise work within tight timeframes
• Problem solver, adaptable to change, and ability to execute quickly
• Strong sense of urgency and attention to detail
• Desire to work in a demanding and fast-paced environment
• Team player who enjoys working with other people and building relationships both internally and externally
• Live and breathe the FLOWERBX culture and values

• $75,000-$80,000 salary
• Company bonus scheme
• Monthly flower subscription and discounted products
• Pension contribution
• Health and dental insurance
• Day off for your birthday
• Day off to support your favourite charity
• Gamified wellbeing app