Collections Specialist

We are offering a short term contract employment opportunity for a Collections Specialist in Marlborough, Massachusetts. As a key member of our team, you will play a crucial role in the financial sector, specifically in managing outstanding invoices and assisting with special projects.

Responsibilities:

• Administer and manage collection processes to ensure timely payments
• Engage with companies regarding outstanding invoices
• Utilize Accounting Software Systems for tracking and managing collections
• Handle inbound calls from customers and resolve their inquiries
• Perform billing functions and claim administration as required
• Maintain and manage Accounts Receivable (AR)
• Assist with special projects related to collections and billing
• Monitor customer accounts and take appropriate actions as needed
• Ensure the accuracy of customer credit records
• Continually improve collection processes and strategies. • Proficiency in using Accounting Software Systems
• Experience in managing Accounts Receivable (AR)
• Ability to handle and respond to Inbound Calls effectively
• Knowledge and experience in Billing Functions
• Familiarity with Claim Administration procedures
• Understanding of Collection Processes
• Excellent communication and negotiation skills
• Strong attention to detail and problem-solving abilities
• Ability to work independently and prioritize tasks
• Good organizational skills with the ability to meet deadlines
• High level of professionalism and ethical standards
• Knowledge of relevant legal requirements and regulations
• Ability to maintain confidentiality of sensitive information
• Proficient in Microsoft Office Suite, especially Excel
• Strong customer service and relationship-building skills
• Ability to work collaboratively in a team environment
• Willingness to stay updated on new techniques and technologies in the market
• Relevant certification or degree in finance, accounting, or a related field would be advantageous.