Ancillary Sch/Reg/Pat Chrg Spc

Position Summary:

Title: Anicillary Scheduler, Registration, Pateint Charge Specialist

Position Summary:

This position will support multiple physical therapists working with individuals with spine conditions.

***Address of Practice: 76 W. Underwood St.

Orlando, FL 32806 ***

Orlando Health Medical Group is a comprehensive physician group serving patients from across the southeastern United States. With more than 200 practices and 1,200 physicians, Orlando Health Medical Group has a strong representation in over 55 specialties, including cardiology, vascular medicine, orthopedics, oncology, digestive health, neurology, neurosurgery, bariatric surgery, general surgery, bone marrow transplant and critical care medicine, as well as more than 30 pediatric subspecialties, women’s health, primary care and the largest hospitalist program in Florida.

Collectively, we honor our 100-year legacy by providing care for more than 142,000 inpatient and 3.9 million outpatient visits each year.

Responsibilities:

• Effective pre-registration, registration and scheduling of multiple patient appointments.
• Manages the multiple additions and cancellations of patient appointments.
• Efficiently and accurately gathers and inputs patient/guarantor demographic and financial information in appropriate hospital

• Contacts appropriate payers/provider offices, verifying benefits and obtaining/documenting necessary authorizations.
• Consistently and constantly reviews the schedules daily and communicates all changes to appropriate staff.
• Responsible for entry of patient charges.
• Acts as a liaison between the provider and patient to explain insurance benefits, co-pays, deductibles, and self pay portions.
• Accurately communicates all procedure pertinent information including arrival time, location, and duration to the patient.
• Performs check in and check out of patients.
• Acts as a liaison to the clinical staff.
• Acts as a liaison to the clinical and business staff to ensure effective and efficient patient management including the transfer of

• Acts as a resource for training or mentoring of new team members.
• Maintains flexibility in work schedule availability that allows department to change/modify work schedule to meet departmental

• Attends and participates in department staff meetings and attends other meetings as assigned.
• Represents and participates in department, facility, Patient Financial Services and corporate committees as requested by

• Responsible for reviewing and adhering to all corporate departmental and education initiatives.
• Assists his/her supervisor/manager in planning and organizing department activities.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state

• Maintains compliance with all Orlando Health policies and procedures.

Qualifications:

Education/Training

through completion of a high school education.

None.

Experience

Two (2) years’ experience in financial, business office, or customer service environment required. Computer knowledge necessary.