Technical Support Associate Analyst
Enterprise Healthcare client has an immediate opening for a highly motivated Technical Support Associate Analyst to join their dynamic and growing team. All qualified candidates are encouraged to apply!
location: Nashville, Tennesseejob type: Contract
salary: $20 - 30 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:Contributes to the IT Support job family in a support capacity. Helps configure, install, maintain and upgrade computer systems hardware and software. Performs a broader set of tasks to provide operational support for the organization's information systems and peripheral equipment such as application servers, database servers, web servers, desktops, printers and storage devices.
May assist in designing, developing, testing, debugging and implementing operating systems components, software tools, and utilities required for the operation, maintenance, and control of computer systems. Completes output (documents, analyses, product) in specific work area to appropriate time and quality targets.
Works under own initiative, prioritizes own work, and meets agreed timescales. Work is subject to frequent review by more experienced professionals in Technical Support.
qualifications:- BS in IT or related field PREFERRED or equivalent experience
- 1-3 Years PC/LAN Technical Experience
- Continued enhancement of Technical Skills through continuing education/seminars and interaction with other IT disciplines
skills:
- Strong Customer service skills
- Exceptional work ethic
- Positive attitude,
- We are looking for experience with imaging and troubleshooting PCs in a networked environment. This position has an on-site requirement.
Computer or Other Skills:
General knowledge of Microsoft Operating systems, Windows 10 and Microsoft Office
General knowledge of networking switches and data networks.
General knowledge of IP telecommunications systems.
General knowledge of printers
3 years of recent Desk Side Support required with Hands on Experience
Ability to lift 25# as needed
Experience with Jira a plus as it is used frequently
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.