Help Desk - Los Angeles - ref. x46058115

apartmentRobert Half placeLos Angeles calendar_month 

We are seeking a Desktop Support Specialist (Level 3) for a contract-to-hire opportunity based in Calabasas, CA. This position involves providing advanced technical support, contributing to IT infrastructure initiatives, and managing virtual environments in a dynamic technology-focused setting.

Key Responsibilities
  • Diagnose and resolve advanced technical issues involving desktops and IT systems.
  • Support IT infrastructure initiatives with expertise in infrastructure operations.
  • Oversee and optimize virtual desktop environments.
  • Manage system configurations and user access using Microsoft tools and Active Directory.
  • Utilize Cisco and Citrix solutions to support daily operational needs.
  • Provide support for Apple devices, Mac computers, and other hardware systems.
  • Implement deployment strategies and maintain configuration management processes.
  • Contribute to Android development tasks as required.
  • Communicate effectively with team members and stakeholders through clear written and verbal skills.
  • Apply project management principles to ensure IT projects are delivered efficiently.
  • Drive improvements in organizational infrastructure through strategic IT contributions.

Qualifications:

  • At least 5 years of experience in advanced desktop support or similar IT roles.
  • Strong expertise in Android development.
  • Comprehensive knowledge of Cisco technologies.
  • Familiarity with Citrix platforms is a plus.
  • Ability to diagnose and repair issues related to Mac computers.
  • Proficiency with Microsoft systems and applications.
  • Extensive experience with Active Directory.
  • Hands-on experience supporting Apple devices and related hardware.
  • Strong skills in managing hardware-related issues.
  • Solid background in configuration management and deployment processes.
  • Proven ability to contribute to organizational infrastructure improvements.
  • Excellent communication skills in both written and spoken formats.
  • Background in IT project management with successful project execution.
  • Expertise in virtual desktop technologies and environments.

***FOR IMMEDIATE CONSIDERATION, PLEASE MESSAGE DEVIN LEWIS ON LINKEDIN WITH YOUR UPDATED RESUME***

business_centerHigh salary

Help Desk Engineer L3

apartmentRobert HalfplaceWoodland Hills (CA), 25 mi from Los Angeles
Email brendan.steele@rht(.com) for consideration* Robert Half (Technology Solutions) is searching for an IT Help Desk Engineer III (L3) with a background in AD/Entra ID, M365, Exchange, VDI, and escalated support. If this sounds like your...
apartmentRobert HalfplaceWoodland Hills (CA), 25 mi from Los Angeles
Email brendan.steele@rht(.com) for consideration* Robert Half (Technology Solutions) is searching for a IT Help Desk Analyst III with a background in AD/Entra ID, M365, Exchange, VDI, and escalated support. If this sounds like your background...
check_circleNew offer

Help Desk

apartmentRobert HalfplacePanorama City, 21 mi from Los Angeles
Job Description: IT Support Specialist Location: Onsite, 5 days per week Shift: Must work 6 PM - midnight on Fridays once a month Duration: 6-month contract-to-permanent Start Date: Interview Process: 30-minute call with the tech team (starting 1/20)...