Retail Sales Associate / Customer Service

Overview:

If you’re looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! We are looking for people that want a flexible schedule, love sales, and like to be part of a great team!

Retail Sales Associates enjoy the following perks:

• Pay $13 - $15 per hour depending on experience
• Bonuses based on monthly conversion numbers
• A complimentary monthly massage at the studio
• Our team members will earn commission for wellness plan sales and have opportunities to earn up to $200+ in additional bonuses.

Here's what we are looking for:

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
• The right candidate can turn every incident of client criticism to a story of great customer service. Qualifications:
• Prior retail sales experience preferred; selling memberships or services in‐person to potential clients.
• Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs.
• Driven to create the best work environment for the employees and the best experiences for the client.

Responsibilities:

To treat clients like family, keeping areas clean, taking care of laundry and booking appointments

Qualifications:

Must be 18 or older, must love customer service and sales

Benefits: Free monthly massages, discounts on services

All individuals hired by franchise owners’ studios are their employees, not those

of ETM. Elements Massage® + design are registered trademarks owned by ETM.