Retail Sales Associate / Customer Service

Overview:

Passionate about building a career that will lead to being a studio manager and running your own shop and team?! It takes with starting somewhere and here is the place where you can start as a retail sales associate / customer service (front desk) role and grow with us!

We are opening a brand new Elements Massage in Surprise, AZ in a brand new plaza, coming April 2025! We come from a successful family business, and are looking forward to creating a fun, family-oriented, and inclusive culture in our studio!

We are looking for 3 people to work at our brand new Elements Massage!!

Retail Sales Associates enjoy the following perks:

• Pay $15-16 per hour depending on experience
• Bonuses based on monthly conversion numbers

Here's what we are looking for:

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
• The right candidate can turn every incident of client criticism to a story of great customer service.
• Someone who is passionate about wellness
• Someone who wants to grow with our studio

Qualifications:

• Prior retail sales experience preferred; selling memberships or services in‐person to potential clients.
• Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs. M
• Driven to create the best work environment for the employees and the best experiences for the client.

All individuals hired by franchise owners’ studios are their employees, not those

of ETM. Elements Massage® + design are registered trademarks owned by ETM.