Key Account Executive

Gadge USA was established in 1993. Our company is a national packaging supply and supply-chain solutions company with an expansive distribution network. We manage packaging portfolios across multiple categories, combined with a scalable service model, which delivers packaging solutions and continuous improvement to our customers.

This position works collaboratively with internal teams including Sales Operations, Customer Experience, Quality, Finance, and Supply Chain to deliver best-in-class options For All Things Packaging® to our customers.

What You Will Do:

• Identify and sell consultatively to prospects, targets and/or existing accounts regarding the variety of packaging solutions Gadge offers, including our value-proposition and service model
• Develop and formalize strategies to expand business with existing and new accounts
• Develop annual business plan with key strategies to meet or exceed individual sales quotas
• Maximize opportunities resulting in a shift of market share from local or national competitors to Gadge through our differentiation of services and product offerings
• Continually attain and present packaging products knowledge to customers
• Manage a robust pipeline of qualified leads and opportunities through various channels and grow customer base proactively with potential new leads, customer referrals, and outreaches
• Track, and maintain sales pipeline, leads, and new opportunities in Salesforce, and provide ongoing reporting of progress win/loss, and strategize to improve close rates
• Successfully lead packaging audits as required to identify process and productivity improvements that will lead to cost saving initiatives and a value-based sales proposition for the customer
• Craft and deliver detailed customer presentations and Request for Quotes (RFQs)
• Achieve short-term and long-term sales targets and goals as established collaboratively with management

• Develop and nurture relationships with existing customers, provide exceptional service, and identify potential new opportunities to expand existing accounts
• Serve as primary point of contact to service customers’ overall requirements; partner with Customer Experience to establish SLAs, customer requirements, etc.

• Provide internal teams with updates and reports based on customer needs, challenges, interests, competitive activities, and potential for new products and services
• Collaborate and share information with all appropriate groups throughout the organization to yield successful outcomes, including ensuring new product development progresses and reducing aged inventories
• Submit and adhere to company requirements for customer documentations and other reporting requirements (e.g., Expense accounts, Salesforce, Aged Inventory, Accounts Receivable, etc.)

Requirements

Must-Haves:

• 5 – 7 years of Business-to-Business (B2B) Sales, preferably in packaging industry
• In-depth knowledge of various types of corrugated boxes, paperboard boxes, flexible packaging, and packaging equipment
• General knowledge of manufacturing, warehousing, trucking and logistics, supply chain fundamentals
• Proven ability to achieve and exceed sales quotas and to expand customer base
• Strong understanding of market dynamics and requirements, or the ability to quickly develop market and industry knowledge
• Demonstrated success expanding network of customer relationships and existing customer businesses
• Data analytics skill set and financial business acumen to build
• Experience using Salesforce CRM and for reporting analytics
• Knowledge of Microsoft Office Suite (Excel, Word, Outlook, and PowerPoint)

Nice-to-Haves:

• Bachelor’s degree preferred
• Prior experience working in Customer Experience or Account Management
• Experience working with cross-functional teams including projects, account management, warehouse, supply chain, manufacturing, and creative design teams
• Project management and organizational skills

We Like People Who:

• Are passionate about “raising the bar” to produce high-quality work and deliverables
• Have a growth mindset, with a thirst for continuous improvement and development
• Thrive in a collaborative team environment, and open to hear suggestions and feedback
• Have empathy and seek to understand others’ perspectives to build strong relationships

Benefits

What We Offer:

• A competitive salary, including annual discretionary cash bonus
• Your health is important! We offer excellent healthcare (medical, dental, vision) benefits with national providers, short-term and long-term disability insurance, life insurance, employee assistance program, and mental health support programs such as Talkspace and Sondermind
• We provide paid time off including company paid holidays
• We care about your future and offer 401(k) retirement savings plan

Additional Information:

Learn more about us here.

This role must be based in Ohio (preferably Columbus, Cleveland, or Cincinnati) and will require domestic travel to meet customers and to the New York office located at 3000 Marcus Ave, Lake Success, NY.

The salary range for this role is $100,000 - $130,000 commensurate with the candidate's experience. This role is eligible for additional sales incentives.

Gadge USA, Inc. is a proud equal opportunity employer. All qualified applicants will be considered without regard to race, color, creed, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, marital status, veteran status, or any other category protected by law.