Family Peer Support Specialist - ref. b57319023
Sacramento
Overview:
Dignity Health Medical Foundation established in 1993 is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health – one of the largest health systems in the nation - with hospitals and care centers in California Arizona and Nevada.Today Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers we provide increasing support and investment in the latest technologies finest physicians and state-of-the-art medical facilities.
We strive to create purposeful work settings where staff can provide great care while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled qualities that are vital to maintaining excellence in care and service.
Responsibilities:
In collaboration with leadership, management and Children's Center providers, this position acts as facilitative agent for key initiatives of patient care. This position will help facilitate patients building relationships with their providers and work with others to help organize team efforts directly related to patient care and education.The position is responsible for providing patients with education regarding the mental health environment and providing direct support to staff and providers as they interact with patients to ensure provision of the highest quality patient service.
The main objective of this position is to help maximize enrollment (new patients and retention of current patients) through improved customer service, patient satisfaction, an patient and caregiver education.
Qualifications:
Minimum Qualifications:
- Experience of having received mental health services as a child and/or current or previous experience as a family member of a child receiving mental health services.
- High school diploma or equivalent. Complete the Peer Certification and pass the test within 90 days of hire.
- Valid California drivers license, car insurance and dependable transportation.
- Excellent verbal and written communication skills. Excellent time management and organizational skills. Ability to work independently. Computer literacy. Ability to interact effectively with Children's Center personnel, other Children service agencies and Sacramento County personnel. Knowledge of community mental health resources. Basic office skills.
Preferred Qualifications:
- 3 years experience in a Mental Health setting
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