[ref. v90405004] HVAC Technician

• Diagnoses HVAC system performance through observation, testing and setup as required by trade/position and type/size of equipment to include split systems up to 120 tons, mini split systems, 3 tons/multizone, VRV heat pump/recovery, RTUS up to 150+ tons, WSHP up to 120 tons, self-contained systems, CRAC units, air/water cooled chillers, airside, AHUs and EFs, pumps and piping.
• Coordinates work processes on large projects. Performs disassembly and reassembly of large or small commercial or residential equipment to perform troubleshooting and planned maintenance as indicated in the service agreement. Proficiently operates hand tools, power tools, gauges and measuring equipment.
• Completes service contracts, quoted projects and demand service calls as directed. Develops long-term relationships with customers and explains work performed to the customer's satisfaction. Communicates and documents project status to all project stakeholders.
• Serves as a front-line resource to service technicians through technical support. Coordinates the work of subcontractors and trains and provides guidance to technicians.
• Coordinates multi-tech service calls.
• Participates in technician on-call-stand-by rotation as dictated by business unit policies and procedures.
• Purchase's materials and issues purchase order numbers to suppliers.
• Safely drives a motor vehicle and trailer, follows requirements of company vehicle driving policy and adheres to all company safety requirements.
• Maintains equipment, tools, and inventory stock on service vehicle.

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