Administrative Assistant

This role offers a short term contract employment opportunity.

Responsibilities:

• Handle customer service calls and address inquiries effectively
• Assist with the enrollment process in various programs
• Mail out necessary program-related documents and applications
• Utilize MS Office Suite products to maintain and manage data efficiently
• Ensure accuracy in data entry across various platforms such as CERT, Excel, and Google Docs
• Communicate effectively both verbally and in writing
• Maintain and update customer records in a timely and accurate manner
• Monitor customer accounts and take appropriate actions when necessary
• Assist in other administrative tasks as needed within the organization.
• Proven experience in Administrative Assistance or similar role
• Proficiency in MS Office Suite, including Word, Excel, and PowerPoint
• Previous work experience in Nonprofit Organizations is preferred
• Excellent organizational skills and attention to detail
• Strong written and verbal communication skills
• Ability to multitask and prioritize tasks effectively
• Strong problem-solving skills and ability to work under pressure
• Familiarity with office management procedures and basic accounting principles
• Professional attitude and ability to maintain confidentiality
• High school diploma or equivalent; higher degree in a relevant discipline will be appreciated.