Ferguson - Medical Assistant III - MA 24-17041

Shift: Monday – Friday, 8:00 AM – 5:00 PM

Position Summary: The Medical Assistant III plays a vital role in ensuring the smooth operation of a clinical office. This position involves preparing and maintaining exam rooms, managing patient flow, and assisting with clinical tasks such as obtaining vital signs, performing EKGs, phlebotomy, and verifying medications.

Responsibilities:

• Prepare exam rooms, charts, and reports to ensure readiness for office hours.
• Assist with examinations, procedures, and lab tests.
• Administer medications under the supervision of physicians or nurse practitioners, including vaccines, IM, and subcutaneous injections.
• Direct patient flow and assist with special procedures and treatments.
• Route phone messages and patient queries to appropriate personnel.
• Provide care coordination tasks such as scheduling tests, procedures, surgeries, and follow-up appointments.
• Communicate test results and address patient/family questions about treatments, diagnoses, and procedures.
• Monitor supply inventory and ensure compliance with regulatory standards.
• Clean and stock exam rooms, sterilize instruments, and maintain HIPAA and OSHA compliance.
• Participate in quality improvement activities and ongoing education to maintain skills and competencies.
• Perform other duties as assigned.

Required Skills and Qualifications:

• Graduate of an accredited Medical Assistant program.
• At least three years of Medical Assistant experience.
• One or more years of supervisory or team leader experience.
• Strong communication and interpersonal skills to interact with physicians, patients, and staff.
• Knowledge of anatomy, physiology, medical terminology, and electronic medical records.

Education and Certification Requirements:

• High school diploma or equivalent.
• Proof of Medical Assistant registration/certification from a certifying body, such as NHA, AAMA, or AMT (in-person proctored exams only).
• Basic Life Support (BLS) certification with a skills assessment component (online-only certifications are not acceptable).
• CPR certification.