Housekeeper Lead - Wauwatosa

Job Summary:

A Housekeeper Lead will perform the same duties as a Housekeeper but also serve as the primary point of contact for questions and/or be assigned special projects. In addition to serving as a lead this role is primarily responsible for maintaining clean and attractive guest rooms hallways and public areas in the hotel servicing guest rooms daily in accordance with hotel procedures stocking cart with room supplies and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures.

Responsibilities:

QUALIFICATIONS:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Supervisory and/or leadership experience is desirable.
• This position requires strong attention to detail ability to communicate effectively with guests and team members verbally or in written form.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful high pressure situations.

JOB RESPONSIBILITIES:

• Approach all encounters with guests and employees in a friendly service-oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Thoroughly clean and restock the required number of guest rooms per shift.
• Complete all pre-cleaning duties including but not limited to guest supplies cleaning supplies and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guest rooms.
• May assist with inspecting rooms and/or providing oversight of room attendant duties as requested.
• Perform other tasks/jobs as assigned by the supervisor or manager.
• Experience contemporary style and modern amenities at our brand new hotel in Wauwatosa, WI. Located near West Allis, our hotel is just minutes from Milwaukee gems including Riverside Theatre, Fiserv Forum, and the Milwaukee Zoo. Business travelers enjoy our close proximity to Milwaukee County Research Park, GE Healthcare, and Harley Davidson offices. Each spacious room combines sleek furnishings with thoughtfully appointed amenities including a refrigerator, microwave, and sofa bed. Free Wi-Fi, a fitness center and daily hot breakfast. Join us for drinks and unwind in our vibrant lobby bar, also featuring a food menu. When ready to venture out, you’ll find that our complimentary hotel shuttle offers service to local West Milwaukee attractions including the Wisconsin State Fair Park and Miller Park.

Company Overview:

Join a world of possibility with Aimbridge Hospitality.

Benefits:

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan