Admissions Assistant

If you are looking for a challenging and rewarding career, Hope House is the place for you! If you are seeking a fulfilling career, with numerous opportunities to make a REAL difference in the lives of people, we want YOU!

We are committed to making sure that all staff members feel like they make a difference and are a part of our team!

We are currently seeking an Admissions Assistant at our Administrative Office in Albany, NY

Compensation: up to $18.481/hour

Primary responsibilities include:

• Assists Admissions Manager as a secondary point of contact for the Admissions Department.
• Assists Admissions Manager in working with referral sources to maximize utilization.
• Provides information regarding services to referents, potential clients and the public.
• Completes assigned processes in the assessment and admissions procedures, examples of which can include history gathering and performing screenings.
• Coordinates with Admissions Manager in the completion of necessary paperwork.
• Coordinates with Program Managers and Medical Team for admission approvals.
• Works with Managers to schedule/coordinate admissions appointments.
• Provides or assists with transportation for pending admissions.
• Prioritizes admissions based on SAPT Block Grant criteria.
• Maintains/updates relevant information in the agency’s electronic health record.
• Coordinates with County Social Services Departments to obtain congregate care level II approval for pending admissions.
• Provides Financial Case Manager with necessary fiscal information.
• Locates appropriate referrals within the client’s community or neighboring communities for pending admissions as needed.
• Maintains documents as per OASAS standards and Hope House policies and procedures.
• Provides good customer service to all referents and any person seeking services.
• Must demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed.
• Works as part of team in the Admission Department and other Departments within Hope House.
• Is able to demonstrate critical thinking, problem solving, multi-tasking, organizational and time management skills.
• Is familiar with and adheres to current agency policies and procedures.
• Maintains client confidentiality as per 42 C.F.R. Part 2 (Substance Abuse Records) and 45 C.F.R. Parts 160 &164 (HIPAA).
• Adheres to the CASAC Canon of Ethical Principles and Justice Center Code of Conduct
• Participates in all required/mandated trainings.

Requirements

QUALIFICATIONS:

Six (6) months experience in the Field of Substance Use Disorders or related field preferred

Education and Training:

High school diploma or GED required, CASAC-T or Qualified Health Professional preferred

Possession and maintenance of a valid driver’s license preferred

• 11 paid holidays per calendar year
• Vacation, Personal, and Sick Time (up to 200 hours per year to start)
• Medical, Dental, & Vision Insurance
• Flexible Savings Account & Health Savings Account depending on medical plan
• AFLAC Supplemental Benefits
• Benefit Buyout option if coverage is waived
• Voluntary Short-Term Disability & Life Insurance
• Company paid Life Insurance Policy at two times annual salary
• Company funded Retirement Plan
• 401k option to further save for retirement
• Tuition Reimbursement Program
• Partnership with Maria College – 40% discount on the CASAC program and various bachelor degree programs for employees, spouses, domestic partners, and dependents
• Assistance with CASAC and/or Licensing Applications/Exam
• EAP Program for you and your family
• Legal/ID Shield Insurance