Receptionist

Job Description:

The ideal candidate will thrive in a fast-paced, innovative environment and possess exceptional organizational and interpersonal skills.

Key Responsibilities:

• Welcome and assist visitors, clients, and team members with a professional and positive attitude.
• Answer, screen, and direct phone calls and emails promptly and courteously.
• Maintain the reception area’s cleanliness and ensure it reflects the company’s high standards.
• Coordinate scheduling for meetings, interviews, and other office activities.
• Assist with onboarding new employees by preparing materials and coordinating access.
• Manage incoming and outgoing mail, packages, and shipments.
• Order and track office supplies, ensuring inventory levels meet office needs.
• Provide administrative support to various departments, including filing, data entry, and preparing documents.
• Maintain visitor logs, confidentiality agreements, and other front-office documentation.
• Address and resolve front-office issues efficiently, escalating as necessary.
• Perform additional tasks as required to support the biotechnology team’s objectives.

Qualifications:

• Proven experience in a front desk, receptionist, or administrative role, ideally in a biotech or related industry.
• Strong verbal and written communication skills with a customer-service mindset.
• Exceptional organizational skills and the ability to multitask in a dynamic work environment.
• Proficiency in Microsoft Office Suite and familiarity with office equipment.
• Professional demeanor and the ability to maintain confidentiality.
• Experience with biotechnology or scientific terminology is a plus, but not required.
• Familiarity with scheduling tools and office management software is preferred.