Customer Support Specialist - NYCPCT

apartmentNavitsPartners placeSuffern calendar_month 

Job Title: Customer Support Specialist

Duties:

  • Provide exceptional customer service via phone, email, and chat channels.
  • Respond to inquiries professionally and resolve customer concerns efficiently.
  • Input and update customer data with a typing speed of 25-35 words per minute.
  • Assist in training new team members to ensure a high standard of service.
  • Demonstrate proficiency with internet tools and computer applications to support customer interactions.

Skills Required:

  • Strong verbal and written communication skills.
  • Exceptional customer service and problem-solving abilities.
  • Proficiency in computer and internet usage.

Experience:

  • Minimum of 1 year in a customer service or support role.

Pay Range:

  • Weekly: $1,200 - $1,500
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