Front Desk Associate - Part-Time - Baltimore
We help our clients understand what their customers want and demand — empowering them to make decisions with confidence. As a partner to our clients, their clients, and the industry, Sago seamlessly connects businesses to key insights.
Join our team at SAGO, where happiness thrives in the top 35%, our work culture ranks in the top 10%, and diversity shines in the top 15% compared to peers of our size. Discover more about us at https://www.comparably.com/companies/sago
POSITION SUMMARY:
We are seeking a Hospitality Host/Hostess to join our team in creating a vibrant, dynamic, and inclusive environment. The role emphasizes maintaining a workplace that is Fast, Fun, Friendly, and Professional, with a focus on excellent verbal and written communication skills.This is a part-time role with hours varying depending on study and site needs; some weekend work may be required. The position involves in-person work and prioritizes providing exceptional hospitality experiences to clients and participants.
This is a part-time, non-exempt position making $16 per hour.
Requirements
KEY JOB RESPONSIBILITIES:
- Attend to clients on-site and provide a high-quality hospitality experience.
- Greet participants and clients, fostering a friendly yet professional rapport.
- Review project materials for accuracy and completeness.
- Engage in audio and video recording activities.
- Ensuring the assigned room is kept clean and all food service needs are attended to.
- Provide and assist in tracking compensation to study participants.
- Perform other administrative, reception, and hospitality duties as required.
CORE COMPETENCIES:
- Exceptional verbal and written communication skills.
- Strong interpersonal skills to create a warm and accommodating atmosphere.
- Ability to multitask effectively in a fast-paced environment.
- Proficiency in Microsoft Office and computer literacy.
- Strong team collaboration skills and the ability to work independently.
QUALIFICATIONS
Education:
- High School Diploma or equivalent
Experience:
- Previous experience in Hospitality, Hosting, Hotel or Wait Staff, Market Research, or related fields is preferred.
- Administrative or host experience is highly valued.
Computer Skills:
- Proficiency in Microsoft Office and computer literacy.