Dental Assistant/Sterilization Tech

placeWesterville calendar_month 

Location/Org Data : Brand Logo:

Overview:

This position is primarily responsible for assisting the dentists during the examination and treatment of patients.

Responsibilities:

Core duties and responsibilities include the following. Other duties may be assigned.
  • Review patient schedule and correlating charts one day prior to ensure readiness for treatment.
  • Opens office and operatories by turning on all computers, setting up sterilization for the day, and ensuring rooms are ready for the first treatment.
  • Obtains and records medical and dental histories and vital signs of the patient and communicates this information to the doctor.
  • Obtains dental radiographs and cone beam scans on patients and reports findings to the doctor.
  • Provide a high level of patient experience through communicating comfort options, patient education, and treatment expectations.
  • Assists dentists in the management of medical and dental emergencies.
  • Provides post-operative instructions prescribed by the dentist.
  • Maintains clinical notes for patients documenting pertinent information in the patient charts.
  • Generates consult and post-operative reports to be sent to referring dentist.
  • Collaborates with front and back office to ensure dentists’ schedules run smoothly and efficiently in addition to communicating treatment plan with Front Desk team.
  • Protects patients and employees by adhering to infection-control policies and procedures.
  • Properly closes out operatories at the end of shift to assure operatories are clean and restocked and patient ready.
  • Maintains dental supplies inventory by checking stock to determine inventory level, anticipates needed supplies, and communicates the need to the Manager.
  • Maintains patient confidentiality per HIPAA.
  • Assists with daily office cleaning responsibilities.

Please note that additional responsibilities may be assigned.

Qualifications:

QUALIFICATIONS:

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION:

High school diploma or equivalent

EXPERIENCE:

Dental Assistant experience

Knowledge of dental practice and procedures preferred

Knowledge of dental radiographs

Knowledge of dental software programs

COMPETENCIES:

To perform the job satisfactorily, an individual should demonstrate the following competencies:

  • Technical Skills – Assesses own strength and weaknesses; pursues training development opportunities; strives to continuously build knowledge and skills; shares expertise with others
  • Customer Service – Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments
  • Interpersonal Skills – Maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things
  • Oral Communications – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions
  • Written Communication – Writes clearly and informatively; able to read and interpret written information
  • Quality Management – Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness
  • Diversity – Shows respect and sensitivity for cultural differences; promotes a harassment-free environment
  • Ethics – Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values
  • Organizational Support – Follows policies and procedures; completes administrative tasks correctly and on time; supports organization’s goals and values; respects diversity
  • Planning/Organizing – Prioritizes and plans work activities; uses time efficiently
  • Professionalism – Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments
  • Quality – Demonstrates accuracy and thoroughness; monitors own work to ensure quality
  • Safety and Security – Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly
  • Adaptability – Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events
  • Attendance/Punctuality – Is consistently at work on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time
  • Dependability – Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan
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