Senior Health & Protection Consultant
Senior Health and Benefit Consultant - This role can be based from our London or Chichester offices
What can you expect?
To develop and maintain a portfolio of Healthcare and Protection clients, by providing quality consulting advice and ongoing service
To ensure that revenue from this portfolio is profitable and to expand business lines and service delivery where appropriate
To manage and develop strong client relationships and win new business To work pro-actively with internal teams to deliver client expectations in line with agreed client account plans
Whats in it for you?
To join a truly global organisation that can offer excellent training and ongoing career development opportunities.
We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis.
Competitive Benefits Package including: 25 days annual leave, up to 4 days flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more
We will rely on you to:
Identify business opportunities from client portfolio and your own network
Provide a service compliant with all procedures and Mercer Code of Professional Conduct and the FCA
Participate in appropriate internal forums
Maintain required industry and technical knowledge
Work with support team assigned to ensure the delivery of services to each client in line with Mercer standards
Compliance with Mercer and MMB systems
Manage client projects to successful conclusion
Compliance with sales process and tools
Where a Key Account is owned by a consultant, the consultant must adhere to all the protocols and goals as set out for the Key Accounts team
Retain and develop profitable client portfolio to include new clients/service lines
Build relationships with key decision makers
Win new mandates
Take overall responsibility for the delivery to the client of the agreed services
Consult with client to agree and document needs and objectives and ensure delivery of these objectives
Hold periodic review meetings with client
Client action planning in conjunction with client team
Manage insurer meetings with clients
Ensure all clients have compliant engagement documentation, in line with agreed process
Agree and monitor client fee and service specifications to ensure continued profitability
Own personal and client financial targets
Maintain technical knowledge to the required standard
Work with client team to deliver a profitable seamless service
What you need to have:
Financial and Commercial acumen (including fee negotiation skills)
Related business experience
Achievement orientated
Consulting and relationship management skills
Technical, product and process knowledge
In depth Healthcare and Group Risk knowledge is essential
Inter-personal, communication and time management skills
Working knowledge of Microsoft Office
What makes you stand out:
Excellent communication skills, both written and verbal
Attention to detail and strong organisational skills
Self-driven and motivated
A desire to provide exceptional customer service
Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercers approximately 25,000 employees are based in 43 countries and the firm operates in 130 countries.Mercer is a business of Marsh McLennan (NYSE: MMC), the worlds leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment.
For more information, visit (link removed). Follow Mercer on LinkedIn and Twitter.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at (e-mail removed)
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one anchor day per week on which their full team will be together in person.office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.