Case Manager

apartmentRobert Half placeSan Francisco calendar_month 
We are seeking a dedicated Case Manager in San Francisco, California, 94103, United States. This role offers a short term contract employment opportunity and involves managing a caseload of formerly homeless single adults, many of whom have mental health disabilities, substance abuse issues, and/or medical issues.

As a Case Manager, you will provide comprehensive case management services with the goal of improving the life quality and housing retention of the clients.

Responsibilities:
  • Oversee a diverse caseload of single adults, ensuring their needs are met and progress is being made.
  • Facilitate initial and ongoing assessments of the clients' needs and devise appropriate action plans.
  • Proactively conduct outreach visits to ensure the well-being of the clients and address any issues promptly.
  • Assist clients in maintaining their benefits and managing their rent payments effectively.
  • Address any habitability issues in the clients' units and work closely with property management on routine inspections.
  • Refer clients to suitable job placement programs and other essential services based on their individual needs.
  • Foster a supportive tenant community by organizing regular community events and social activities.
  • Maintain accurate and up-to-date documentation of client interactions and services provided.
  • Respond efficiently to tenant-related crises, providing de-escalation intervention and support as needed.
  • Collaborate with other departments and service providers to advocate for the clients' needs and rights.
  • Ensure all communications, including phone messages, emails, and requests, are addressed in a timely manner.
  • Uphold the confidentiality of client records and concerns at all times. • Possession of strong administrative assistance skills with a demonstrated ability to manage multiple tasks simultaneously.
  • Proficiency in data entry, ensuring accurate and timely input of information into relevant databases.
  • Experience in filing and record keeping, maintaining a well-organized and easily accessible filing system.
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