Accounts Receivables Associate - Level III - Dispute Resolution
DESCRIPTION**
We are looking for a talented **Accounts Receivables Associate - Level III - Dispute Resolution** to join our team specializing in Finance for our Cummins Inc. facility in Florence, KY.
**In this role, you will make an impact in the following ways:**
+ **Efficient Payment Processing** : By working with complex customers to process payments, you'll ensure timely and accurate transactions, improving cash flow.
+ **Customer Account Management** : Preparing statements of accounts and answering inquiries will help maintain clear and effective communication with customers, enhancing their satisfaction and trust.
+ **Account Analysis** : Conducting thorough analyses of accounts will provide valuable insights into financial health and help identify areas for improvement.
+ **Root Cause Analysis** : Investigating late payments and suggesting process improvements will help reduce delays and enhance the efficiency of the accounts receivable process.
+ **Month-End Reporting** : Preparing detailed month-end reports will support accurate financial reporting and decision-making.
+ **Project Participation** : Leading or participating in projects related to accounts receivable improvement will drive continuous improvement and innovation within the department.
+ **Minimal Supervision** : Performing activities under minimal supervision demonstrates your ability to work independently and manage your responsibilities effectively.
+ **Versatility** : Handling other assigned duties as needed shows your flexibility and willingness to support the team in various capacities, contributing to overall success.
**RESPONSIBILITIES**
**To be successful in this role you will need the following:**
+ **Effective Communication** : Develop and deliver clear, multi-mode communications tailored to the unique needs of different audiences. This ensures everyone understands their roles and responsibilities, leading to better teamwork and productivity.
+ **Customer Focus** : Build strong relationships with customers and deliver solutions that meet their needs. This will enhance customer satisfaction and loyalty.
+ **Driving Results** : Consistently achieve your targets, even under challenging circumstances. Your ability to stay focused and deliver results will be crucial for meeting financial goals and maintaining high standards.
+ **Managing Complexity** : Make sense of complex, high-quantity, and sometimes contradictory information to effectively solve problems. This skill will help you navigate and resolve issues efficiently.
+ **Business Partnering** : Collaborate with stakeholders and develop partnerships to drive performance that aligns with organizational goals and strategies. Use your business knowledge to guide decision-making and achieve positive results.
+ **Financial Internal Controls** : Assess internal controls and develop remediation plans to mitigate financial reporting risks. This will help ensure the accuracy and reliability of financial information.
**Education/Experience:**
High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience.
**QUALIFICATIONS**
**Additional Information:**
Specific tasks for the Dispute Analyst:
+ Works with the customer to get information and understanding of the deduction.
+ Provides the deduction information to the appropriate person responsible and push for resolution.
+ Maintains coding of reasons and updated notes on the chargeback in AR in a timely manner.
+ Responsible for entering the request for credit memos to clear the chargeback, follow up for approval, and clearing in the AR aging.
+ Looking for this individual to have some understanding of the GL accounts that should be used and how these should be entered in SharePoint site for the credit memo request.
+ Provides monthly reporting of chargeback issues. Create and track metrics regarding the progress.
+ Leads meetings with the site controllers and site managers to discussed status of aged chargebacks and how to remove roadblocks for resolution.
+ Assist in pricing analysis
+ Will perform some administrative tasks and other projects as assigned.
**Compensation:**
Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after considering relevant factors, including a candidate’s qualifications and experience, where appropriate.
**Job** Finance
**Organization** Cummins Inc.
**Role Category** Hybrid
**Job Type** Office
**Min Salary** $54240
**Max Salary** $81360
**ReqID** 2406965
**Relocation Package** No
**Cummins and E-Verify**
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.
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