Office Clerk General II

apartmentRobert Half placeBurlington calendar_month 
We are extending an opportunity for an Office Clerk General II in the Health Pharm/Biotech industry based in Burlington, North Carolina. As part of our team, you will be tasked with various administrative duties, managing customer interactions, and handling office-related tasks.

This role offers a long term contract employment opportunity.

Responsibilities:
  • Address customer inquiries and complaints effectively
  • Manage and direct incoming calls efficiently
  • Responsible for the distribution of incoming mail
  • Keep track of office activities, business transactions, and other processes
  • Process checks and maintain payroll records
  • Use computer applications such as Microsoft Word, Excel, PowerPoint for various tasks
  • Update and maintain mailing and database systems
  • Ensure confidentiality and organization of information
  • Proofread data and other information such as records or reports
  • Demonstrate excellent verbal and written communication skills and multitasking abilities. • Must possess excellent customer service skills and demonstrate strong communication abilities.
  • Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint is necessary.
  • Experience in marketing is a plus.
  • Comfortable answering inbound calls and directing incoming calls as necessary.
  • Previous experience in payroll and payroll functions is required.
  • Familiarity with 'About Time' software would be advantageous.
  • Ability to process checks efficiently and accurately.
  • Should be adept at filing and managing database systems.
  • Experience in handling complaints and resolving issues professionally.
  • Must demonstrate strong interpersonal skills.
  • Proofreading skills are essential for the role.
  • Willingness to work onsite is required.
  • Familiarity with Workday software is a must.
  • Understanding of wage calculations and related processes.
  • Must demonstrate excellent written communication skills.
  • Experience with ADP - Financial Services is a plus.
  • Responsible for distributing incoming mail and managing mail distribution systems.
  • Proficiency in various computer programs is required.
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