Staff Pharmacist - Contact Center

Overview:

PharmScript is one of the nation’s leading pharmacies, partnering with long-term and post- acute care facilities to supply medications to thousands of residents and patients. When you join the PharmScript family, you join the ranks of more than 2,000 dedicated people across the country who help to get safe, accurate, and timely medication to those who need it most.

You’ll also be responsible for ensuring that standards are maintained, policies carried out and objectives accomplished.

The ideal candidate will be organized, detail-oriented and have established management experience. They will be required to consistently ensure that the appropriate drug product reaches the customer safely. Always a team player, you’re eager to support your colleagues by sharing knowledge and leadership to support the overall goals of the pharmacy and needs of customers.

Responsibilities:

• Execute day-to-day operations in the pharmacy as they pertain to workflow, production quotas and deadlines.
• Clarification review to determine the appropriateness of resolve, whereby executing clinical judgement to either process the order or assign to the applicable departments to perform passive outreach to complete.
• Respond to multi-media (Telephony, Mediprocity & Email) communication escalations for clinical or IV questions, delivery issues, NarcCode / STAT / LRP requests and MD paging.
• Process Admission Alerts, check overnight the Admissions dashboard for all remote pharmacy locations; in addition to, triage orders received in the ERX folders or Docutrack.
• Must possess a pleasant demeanor, also be willing and capable of problem solving, taking ownership of escalated issues, applying the appropriate fix, and following up with the facilities.
• Maintaining a high level of facility satisfaction, keeping Client Services and leadership apprised of account status changes, along with updating information, relevant to the health of our “hot home” accounts.
• Ensure that the pharmacy is compliant with all local, state, and federal rules and regulations regarding the practice of pharmacy.
• Ensure that the pharmacy is compliant with all DEA policies and procedures and follows all applicable government regulations.
• Must be willing and able to acquire licensure in the states that PharmScript operates in.
• Other duties as assigned.

Qualifications:

• Bachelor of Science Degree in Pharmacy from an accredited School of Pharmacy
• Current license to practice pharmacy in good standing
• Proficient in the area of clinical interpretation: drug-drug, drug-disease, drug-food interactions and allergies

Physical Demands and Work Environment:

The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job:

• May sit or stand seven (7) to ten (10) hours per day
• The employee is occasionally required to sit; climb or balance; and stoop, kneel, bend, crouch, walk, crawl intermittently
• May be necessary to work extended hours as needed
• May lift and/or move up to 25 pounds
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role

Knowledge, Skills, and Abilities:

• Strong problem-solving skills
• Effective communicator
• Quick and independent learner
• Availability to work overtime, holidays, and weekends as needed

We Offer:

PharmScript offers a robust suite of benefits to support employees and their families.

• Medical, Prescription Drug, Dental, and Vision coverage for you and your eligible dependents
• Maternity care program and infertility services
• Tax-favored Health Savings Accounts, Healthcare, and Dependent Care Flexible Spending Accounts.
• EAP Assistance Program with 24/7 access to free counseling, legal guidance, and financial resources

• 15 PTO days annually and 6 paid/floating holidays

• 401(k) retirement planning with company match

• Transit/Parking Spending Account

• Employee Life and Accidental Death & Dismemberment, Short/Long-term Disability, Critical Illness, Accident, and Hospital Indemnity plans are available for you and eligible dependents,

• Legal & Identity Theft Protection Programs
• Employee Discounts: Instant savings on hundreds of products and services
• Pet Insurance
• Employee Support Program to eligible employees in times of urgent need

Min: USD $55.00/Hr.

Max: USD $58.00/Hr.